Cynthia L.
Hi love the bag
Hi love the bag. The zippers a little stiff on side pockets. I did pay way extra for expedited delivery ($15+) and it did not arrive for a week +. It was the holidays. Otherwise very happy. I am a Smateria fan! 3 rd bag!

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Totally Awesome Goods (totallyawesomegoods.com) has 375 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Cynthia L.
Hi love the bag. The zippers a little stiff on side pockets. I did pay way extra for expedited delivery ($15+) and it did not arrive for a week +. It was the holidays. Otherwise very happy. I am a Smateria fan! 3 rd bag!
Helen J.
Product received was exactly as depicted.
Response from Totally Awesome GoodsApr 5, 2023
Hi Helen. I am sorry you didn't like the design, but the way its placed on the reclaimed wood is actually how the sign is supposed to look and how it's pictured on our website. Second Hand Wood Signs are designed to have that rustic look and by using reclaimed wood, it gives each one a uniqueness and a special charm. If however the design is defective we will certainly not only take the sign back, but we will pay for the shipping back to us.
Michelle T.
Product arrived in a timely manner and item quality was as I expected.
DENNIS J. M.
Good customer service!
ellen
The purses are lovely, however the tan one's zipper is cranky. I've been working on it, so its getting better. Other than that, they are beautiful and I always get compliments on them.
Response from Totally Awesome GoodsMay 17, 2022
Thanks for taking the time to write this review. Let me know if you would like to exchange the cranky zipper purse. You shouldn't have to struggle with it. Best, Jay
MotherChickie
My item has not arrived although according to totally awesome goods.com it has. I’ve emailed twice to see if they can help me locate item. :( I got a lovely, personal phone call letting me know how the email/item overlap seems to have happened, and that my item ought to be here some time next week! Thank you for the personal touch. I really look forward to receiving the earrings!!
Response from Totally Awesome GoodsFeb 19, 2021
Hi Mother Chick. We responded to both emails that you sent us today with an update on tracking. Your order was placed on February 11th and was shipped out on the 12th using USPS. Most orders are arriving within 10 days of placing your order, but some could take longer with the Pandemic and the weather we have been experiencing. We will continue to track it for you.
Shelly B.
I googled Betty White "Damn It" dolls and it took me to your sight. I ordered and received them. All done.
Response from Totally Awesome GoodsJan 18, 2021
Thanks so much for taking the time to write this review. Its very much appreciated. Best, Jay
Alberta B.
I really do love the Silent Night candle. I received the wrong candle when I first ordered but Jay was fantastic and got the right candle in the mail immediately. These are the most unique candles and beautiful. If you want something Special for yourself or a gift order one of these. The Silent Night is beautiful!