Totally Awesome GoodsReviews of totallyawesomegoods.com

If I could give a 0 rating, I would. The website is ridiculous. I ordered magnets for a frame I have. Never received them. No tracking info, no way to get a hold of any type of customer service. I will never order anything from here again, ever. Do not need the headache. I ordered them on 8/27/26 and it was to take 3-8 days. It is now 9/13/26 16 days later and nothing. Bad, bad, bad choice I made here for sure.

Very quick shipping and I received notice when it was shipped and arrived. The receipt in the package also had a handwritten thank you! I felt like I was ordering from a friend!

I had a plush kidney shipped to someone in the hospital, however they were released the day the package was delivered. The hospital had just put return to sender on the package. When I contacted the company to see if it had been returned, Jay was very helpful in tracking down the package and getting it reshipped to the recipient's home address. Really appreciate the great service.

I am very disappointed in the service I received. I paid $13.95 for expedited shipping. Instead of being there in four days(or less) it was there in eight. I sent them a reply when they told me it would arrive in ten days. They have yet to reply. So now not only am I out all the extra money I spent on postage, I have to pay more to get someone to sent it to myson-in-law. If you order from here, order two or three months out. In response to their reply, I did inform them on 24 December 2024. Had they explained their delivery problem, I would not have written the review. Had they not lied about my not noticing them, I would have taken it down. As for the postage, I cannot imagine this company would pay $13.95 to ship this item in 10 days.

The order form indicated you didn't have a choice; however, the two dolls I selected were sent to me! THANK YOU!

Gift received and recipient was thrilled!!!

Amazing customer service!

Totally Awesome is just that “Totally Awesome “! I’ve ordered 2 Dammit Dolls from them so far and can’t believe how fast both dolls were delivered. I was worried about the delivery of the second doll. The doll was for my daughter in law. Their house in North Carolina was damaged in the aftermath of Helene. The doll is an early birthday present and will hopefully cheer her up.