Jean C.
Hopeful, but disappointed
The blessing bracelet I received is pretty and the promptness in which the company sent it to me was great. However, it is not what I ordered! In the notes or comments portion of the order form, I requested “Please make sure that the beads are a DARK NAVY BLUE, not a bright blue because I am wanting to replace a dark navy blue blessing bracelet due to the color chipping off several of the beads.” However, what I received was a blessing bracelet with BRIGHT BLUE beads. I compared the beads to pieces of navy blue jewelry and articles of clothing I have, hoping the beads are more navy blue than I thought, but not the case; the beads on the bracelet are definitely bright or sapphire blue! I am wondering if my comments were even read by the shipping dept. I guess I should consider myself blessed that I have other colors of blessing bracelets to wear despite not being able to replace my navy blue one.
Response from Totally Awesome GoodsApr 23, 2024
Hi Jean. Thank you for taking the time to write a review. We appreciate people's comments even ones that are negative because it always gives us an opportunity to fix the issue and do better next time. The bead that you ordered was Navy Blue. We had sold a few different blue colors and to us the Navy Blue was the dark blue. We will contact you directly to see about making an exchange. Best, Abby