Toronata LLCReviews of toronata.com

I not received the product.

!!! DONT BUY FROM THEM !!! Wong item ship. No response to return process. No way to contact them, they don't reply to emails, #invalid phone number, zero customer service, impossible to get an exchange or refund, I received another case that doesn't fit with my phone (way too small). Several other customers are in the same situation as me, judging by their Facebook page. Aucun moyen de les contacter, ne répondent pas au email, #tel invalide, 0 service après vente, impossible d'avoir un échange/remboursement, j'ai reçu un autre étui qui ne fonctionne pas avec mon téléphone (bien trop petit). Plusieurs clients sont dans la même situation que moi, en examinant leur page Facebook

I'm still awaiting a response as to when the order wil be delivered.

I having been trying to return a unopened item within the 14 day return policy window. Your return webpage box does not work. I sent two messages through the Toronata webpage to get a RAN number through your chat box with no answer. Awful customer service!

the item was great quality but i received the incorrect item. there is no number to speak to someone directly. i left 2 emails to send the correct item. obviously, we have now missed Christmas.

I like it 1000%

Two weeks went by with no shipping and customer service doesn't respond to inquiries.

Paid for express shipping, its now 10 days after it ships and they are telling me to wait..The customer support is a joke. They use AI to handle any chat and its almost impossible to get a human response. The refund page is full of errors. "7/24" support? Not here.