TopLine Insurance Reviews | Read Customer Reviews of toplineinsurance.com

TopLine Insurance Reviews | Read Customer Reviews of toplineinsurance.com

TopLine Insurance reviews

505 approved reviews, newest moderated first

ax
Aug 29, 2024
DO NOT TRUST THIS COMPANY
DO NOT TRUST THIS COMPANY! EXTREMELY UNRELIABLE. Agent Kari Klejnot was fast to get a quote but once I received a discontinue coverage and she was no where to be found while the insurnace company needs me to talk to agent to understand the reason. I even called Kari and she heard about the issue and transferred to me to nowhere and ignored my call, completely unacceptable. Not only that, I realize there are OTHER PEOPLE's account under my insurnace account managed by Topline. I escalated multiple times and almost 1 year went by I can STILL SEE OTHER PEOPLE'S INSURANCE. DO NOT TRUST THEM
Response from TopLine InsuranceAug 30, 2024
Hello, we are very sorry that the experience with TopLine Insurance was less than satisfactory. We'd appreciate the opportunity to discuss any specific issues of concern with you. Please send us a private message at [email protected] with your name and policy number, and a TopLine Customer Service Team member will contact you as soon as possible. Thank you, TopLine Insurance Team
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Ira
Aug 28, 2024
A Shout Out to Kari!
After dealing with an insurance company whose personnel can’t be reached, doesn’t return messages, and is not interested in their customers, it was a sincere pleasure to have Agent Kari Klejnot assisting me and sincerely concerned about making sure my insurance needs were covered and in a timely manner. Thank you Kari.
Response from TopLine InsuranceAug 28, 2024
Hello Ira, and thank you very much for the kind words! Kari is an excellent member of the TopLine Insurance Team with a fantastic track record of helping our policyholders. We're so happy Kari was able to help with your insurance needs and that everything worked out nicely. And thank you for giving us a chance to work with you, TopLine Insurance Team
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Margot E S.
Aug 20, 2024
A Natural Helpful Representative
On May 20, 2024 I contacted Topline Ins, Boris Rodriguez was my contact, he was Honest, Informative and went above and beyond, which gave me confidence to know I was in Very Good Hands. Very Informative.
Response from TopLine InsuranceAug 21, 2024
Hello Margot, and thank you very much for the kind words! Boris is an excellent member of the TopLine Insurance Team with a fantastic track record of helping our policyholders. We're so happy Boris was able to help with your insurance needs and that everything worked out nicely. And thank you for giving us a chance to work with you, TopLine Insurance Team
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Josephine
Aug 16, 2024
FRIENDLY AND HELPFULL
FRIENDLY AND HELPFULL
Response from TopLine InsuranceAug 16, 2024
Hello Josephine! We appreciate your feedback very much! We're very happy that our team was able to help with your insurance needs and that everything worked out nicely. Thank you for giving TopLine a chance, TopLine Insurance Team
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Anthony
Aug 11, 2024
Agent Winston James is fantastic
Agent Winston James is fantastic! He made the overall process of switching to Topline smooth and stress free, including an affordable plan. Thank you!
Response from TopLine InsuranceAug 12, 2024
Hello Anthony, and thank you very much for the kind words! Winston is an excellent member of the TopLine Insurance Team with a fantastic track record of helping our policyholders. We're so happy Winston was able to help with your insurance needs and that everything worked out nicely. And thank you for giving us a chance to work with you, TopLine Insurance Team
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Veeman
Aug 6, 2024
Best by far...
Jose at Topline was great...very attentive and kept the communication open and flawless. Great work!!!
Response from TopLine InsuranceAug 7, 2024
Hello, and thank you very much for the kind words! Jose is an amazing member of the TopLine Insurance Team. We're so happy Jose was able to help with your insurance needs. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
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Edy and Mike F.
Aug 5, 2024
Loss of household policy
Thru negligence, I let my policy lapse. Topline took care of this this with no penalty to me. This situation was handled in a very professional manor.
Response from TopLine InsuranceAug 7, 2024
Hello Edy and Mike! We appreciate your feedback very much! We're delighted that our team was able to help with your insurance needs and that everything worked out nicely. Thank you for giving TopLine a chance, TopLine Insurance Team
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THERESA M.
Aug 5, 2024
Too expensive!!!
Too expensive!!!
Response from TopLine InsuranceAug 7, 2024
Hello THERESA! Thank you for the feedback. We will review your policy and call you if we find a better solution. If you have any questions, please contact us here: https://toplineinsurance.com/contact-us/. Thanks again, TopLine Insurance Team
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