TopLine Insurance Reviews | Read Customer Reviews of toplineinsurance.com

TopLine Insurance Reviews | Read Customer Reviews of toplineinsurance.com

TopLine Insurance reviews

505 approved reviews, newest moderated first

John D.
Jan 2, 2025
Constance
Constance, aka Connie, was my agent and she made great efforts to assisting with the best policy at an affordable premium. Thank you!
Response from TopLine InsuranceJan 6, 2025
Hello, John! Thank you very much for the feedback! Connie is an excellent member of the TopLine Team with an amazing track record of helping our policyholders. We are very happy Connie was able to help with your insurance needs and that everything worked out nicely. And thank you for giving us a chance to work with you, TopLine Insurance Team
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Kenneth
Jan 2, 2025
worked at finding me the best rate with…
worked at finding me the best rate with helpful recommendations
Response from TopLine InsuranceJan 6, 2025
Hi Kenneth! Thank you very much for the feedback! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving TopLine a chance to work with you, TopLine Insurance Team
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ROBERT L.
Dec 21, 2024
Andre was great to connect with
Andre was great to connect with. I received quick excellent care and also referred him to a good friend. I can’t say enough good things about working with him. Thank You Andre
Response from TopLine InsuranceDec 23, 2024
Hello Robert! Thank you very much for the feedback! We are very happy that the TopLine Team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving us a chance to work with you, TopLine Insurance Team
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Wanda
Dec 20, 2024
I like the pricing
I like the pricing. Is affordable and was easy to switch from old company. I disliked that the underwriting section took 3 months to notify us that our hot water heater needed replacing, instead of earlier when the policy had been paid.
Response from TopLine InsuranceDec 20, 2024
Hello, Wanda. We are very sorry that your experience with TopLine Insurance was less than satisfactory. Our Customer Service Team is investigating this situation and looking for solutions to improve our processes. We will be reaching out to you to talk about the next steps, if necessary. Thank you, TopLine Insurance Team
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Larry J.
Dec 17, 2024
Trying to contact them for 2 weeks
Trying to contact them for 2 weeks. Filled out a the web form twice and no response. No phone call or email response!
Response from TopLine InsuranceDec 17, 2024
Hello, Larry. We are very sorry that your experience with TopLine Insurance was less than satisfactory. Our Customer Service Team is investigating this situation and looking for solutions. We will be reaching out to you to talk about the next steps. Thank you, TopLine Insurance Team
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Deborah
Dec 17, 2024
Each time I called the office to get…
Each time I called the office to get information or just to ask basic questions or get help with something I needed the person on the other end of the phone which have been several different people have all been more than anxious to help me. Never once did I feel pushed aside or rushed which is rare these days.
Response from TopLine InsuranceDec 17, 2024
Hello Deborah! Thank you very much for the feedback! We are very happy that the TopLine Team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving us a chance to work with you, TopLine Insurance Team
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Joanna C.
Dec 16, 2024
I had a representative sale me a policy…
I had a representative sale me a policy on my house, and after I had made 2 payments over $700.00 each the company they had me with cancelled my policy. Reason being I have another property in my name that my Daughter, who is disabled and her husband is disabled too, and they have 2 children, a one year old and a 5 year old live at. Where they live is a 2 bed and 2 bath trailer that is only 20 minutes from my house. The company that TopLine set up my policy with is Edison Insurance. So, thanks, no thanks to TopLine, as of January I won't have any insurance on my house, and I had a VERY good policy with Edison.
Response from TopLine InsuranceDec 16, 2024
Hello, Joanna. We are very sorry that the experience with TopLine Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions. We will be reaching out to you to talk about the next steps. Thank you, TopLine Insurance Team
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Alfonso
Dec 11, 2024
too maby calls
I just call to verify info showing in declaration letter, after several calls to find out about a reund check status ( it took too long ) DATE OF EXPERIENCE IS A JOKE since Aug / Sept / Oct / Nov / Dec
Response from TopLine InsuranceDec 12, 2024
Hello Alfonso! Thank you for the feedback. We work continuously on improving our processes and providing better experience for our policyholders. Our Customer Service Team will investigate this situation and look for better solutions. If you have any questions, please contact us here: https://toplineinsurance.com/contact-us/. Thanks again, TopLine Insurance Team
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