Emily
Unprofessional
I had booked an interview prep session. I messaged them to let them know what position I was interviewing for and how far along in the process I was and here was the response he gave me: "Thank you for your message. we are doing this on Zoom. Do you have a Zoom link and not on your phone I hope you have the zoom link for tomorrow's session at 10 EST" It seemed very poorly written (I wasn't sure if he was asking if I had *a* zoom link or *the* zoom link) so I responded with: "I mean I can send you a zoom link but for the amount I am paying you should be the one sending me one" and then he responded with: "Thank you for your message. OMG, who is asking you to pay? It is in the system, when you scheduled the appointment. By the way zoom download is free too." It was a very strange interaction and I felt my assigned person was not qualified to help me.
Response from TopInterviewMar 19, 2024
Hi Emily, We are so sorry this process has not been in line with your expectations and want to make this right for you. Our support team has contacted you already via email, in case you still need help please feel free to email us at [email protected]. Thank you in advance.




