ToolOrbitToolOrbit is a comprehensive and reliable online retailer for power tools, woodworking equipment, hardware, home improvement products, measuring tools, personal safety gear, and equipment other related products. Our partnerships with major brands such as JET, Delta, Skil, Bosch, Dremel, Makita, and Hitachi put us in a strong position to offer customers a diverse selection of high-quality products at competitive prices.ToolOrbit is a one-stop shop, making it convenient for customers to find all the tools and accessories they need in one place. ToolOrbit is an excellent option for anyone looking to purchase power tools, woodworking equipment, and other hardware products online.Today we have spread our wings to two warehouses and more than 50+ highly professional and well-trained employees. We now hold millions of dollars worth of inventory and distribute a wide range of branded power tools and shop machinery with exclusive sale and rebate offers along with lots of seasonal promotions.
ToolOrbit (toolorbit.com) has 122 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
Tools & Equipment · San Diego, California
Excellent
Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
122 approved reviews, newest moderated first
Luke P.
I haven’t got my order, also I don’t know the shipping details
Response from ToolOrbitApr 11, 2025
Hi Luke, Your referenced order was shipped out on the very next day, we emailed you the notification. And as per the records, it was delivered too. We would appreciate it if you could acknowledge the receipt and revise your evaluation regarding this purchase. Best Regadrs, Edward M
Customer
Thanks. Good follow-through
Response from ToolOrbitApr 15, 2025
Dear Valuable Buyer, We are delighted to acknowledge your review of the service rendered. As per the details, the order was dispatched in 2 days from our facility. Finest Regards, Edward M ToolOrbit Customer Care
Robert N.
Simple and Easy To Order Package well wrapped for protective 'travel' Arrived AsRequested
Response from ToolOrbitApr 15, 2025
Robert, Your feedback plays a vital role for us and the upcoming buyers as well. We are glad that the service we provided was up to your expectations. Hope you will continue your shopping experience with us. Finest Regards, Edward M ToolOrbit Customer Care
Brooke M.
Never received my order and no response from customer service.
Response from ToolOrbitApr 11, 2025
Dear Brooke, We apologize for the inconvenience caused due to this. Please acknowledge and respond to our latest email sent to you. Warm Regards, Edward M
Mathew P.
Waited more than a week to tell me something was discontinued. Take it off your website please instead making people wait weeks to find out you don’t have it.
Response from ToolOrbitApr 11, 2025
Dear Matt, We're truly sorry for the disturbance caused by the delay in notifying you about the discontinued item. We completely understand how frustrating that must have been. Please rest assured that the issue has since been resolved—this product has been removed from our website to prevent future confusion. Additionally, your refund was processed promptly upon confirmation, and you should have already received it. If you have further concerns or questions, feel free to reach out, and we will ensure a swift response. Best Regards, Edward M
Sean S.
good price and fast shipping. I am happy with the service. This was my first time I order from this site.
Response from ToolOrbitApr 15, 2025
Hi Sean, Thank you so much for your kind words! We're thrilled to hear that you were happy with the price, fast shipping, and overall service, especially for your first order with us. We truly appreciate you giving us a try and look forward to serving you again in the future. If you ever need anything, we're just a message away! Best Regards, Edward M ToolOrbit Customer Care
Bill M.
Great customer service and support. I had an issue with an order I placed and texted my issue to the customer service number posted on the web site. This was my first order from this company and I had concerns that I might have made a mistake in ordering from them. But was happy to see a kind and professional response the next working day.
Response from ToolOrbitApr 15, 2025
Dear Bill, We acknowledge and appreciate your genuine feedback regarding the services you received. Do not hesitate to reach out should you have further inquiries or concerns. Edward M ToolOrbit Customer Care
Chance
Bait and switch scam
Response from ToolOrbitApr 11, 2025
Dear Buyer, Kindly email us your concern, and we will resolve it promptly. Best Regards, Edward M