ToolOrbitReviews of toolorbit.com

Response from ToolOrbitOct 16, 2023

Ubaldo, we're sorry to disappoint you. Kindly be informed that we're actively working on your order's fulfillment. Please acknowledge and reply back to us at [email protected] if you have further queries or suggestions. Regards, Edward Marshal ToolOrbit Customer Care

Response from ToolOrbitOct 11, 2023

Jakub, I'm sorry for your sub-par experience with this purchase from our store, Please be informed that we're already working on your case. kindly acknowledge and reply back to our email at [email protected] that we've just sent to your mentioned contact information for a follow-up on your order. Thanks and Regards, Edward Marshal ToolOrbit Customer Care

Response from ToolOrbitOct 13, 2023

Scott, I appreciate your understanding whilst our phone call conversation in which you were informed about the order status. Hopefully, we are on the same page now. Meanwhile, if you still have further queries or concerns, please feel free to reach us at [email protected], and we will be more than happy to assist you. Regards, Edward Marshal ToolOrbit Customer Care

Response from ToolOrbitOct 11, 2023

James, I apologize for the oversight in your calls on the first working day of that week in particular. However, as per our system, we notified you regarding the back-order status via automated email on the same day you purchased. We took effective measures and ensured that it was canceled within 48 hours. You may reply to our email [email protected] if you'd like to be notified of your article's replenishment. Regards, Edward ToolOrbit customer care

Response from ToolOrbitOct 9, 2023

Albert, per the order details in our system your order was shipped out the next day from our facility and delivered successfully to you on Friday, October 5th, 2023. Please look at your mail room. It'll be a really kind gesture if you take out some of your valuable time to re-evaluate your honest opinion regarding our service. Best Regards, Edward ToolOrbit Customer Care