Tommy Bahama is a Seattle-based manufacturer of casual, men's and women's sportswear and activewear, denim, swimwear, accessories, footwear and a complete home furnishings collection, and is owned by Atlanta-based Oxford Industries.
Tommy Bahama (tommybahama.com) has 113 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Clothing & Underwear · Gig Harbor, Washington
Excellent
Clothing & Underwear · Gig Harbor, Washington
Excellent
Clothing & Underwear · Everett, Washington
Excellent
Clothing & Underwear · Seattle, Washington
Excellent
113 approved reviews, newest moderated first
Frank C.
Ordered online from Tommy Bahama on 12/30/22 and never received the order. Today, customer service stated that the order is lost and they would replace if I gave a new credit card order. How ridiculous is that. 1 week later, Tommy bahama credited everything to my satisfaction
Ron S.
The company as a whole is horrible! They care less about associates in retail and customer service. The company concentrates more on the corporate office associates and to hell with retail associates and customers. All about the ceo and corporate!
Nikki W.
the staff was super friendly in the store I went to. I would tip all of them if I could :'). The clothes seemed good quality and are comfy. I will probably be going back.
Barbara S.
We bought five Christmas gifts today at your Stanford store. Elizabeth and Jenee could not have been more helpful. They boxed the items, included individual gift receipts and labeled whom the gifts were for on the back of the box. There is NOWHERE we could have shopped who would have provided this excellent service. We are devoted customers.
Tom B.
Since Tommy Bahama was sold a few years back, they have changed what made them the company the original 2 founders based their business on ! The changed their original fit which was made for the "portly man" as it was designed for. They completley canceled that from their line and now everything is imported and does not fit properly. They are more interested in sunglasses & coolers than what they were founded on ! I have owned over 60 shirts and will never buy another one ! Someone needs to start another Hawaain style shirt company for the normal guy...
Tom
Expensive polo shirt collar frayed unwearable! Washed 4 times.
Kerrie C.
Got to say 'love tommy bahama'. My experience with their guest services was excellent. I returned a sweater to exchange for a different size and received it within 2 days. I also sent emails prior to my return with an immediate response. Staff were so lovely the products and service are 5 star.
J.M
Tried to cancel my order 8 times within the 24 hour window and received a notification saying "my cancelation request had been received, and that I would receive a confirmation email." Well 2 days later the only email I received was one stating they shipped the order anyways! Now I have to go through the trouble of trying to do a return and waiting weeks for a refund. Bad first experience!