TOM FORDReviews of tomford.com

Kauf ne teure brille von dwnen, denk mir ist designer, ist teuer, ist qualität, nix da so ein billiges gestell, dass selbst der optiker mir sagt, dass man mit den brillen nix anfangen kann, weil sie so leicht zerbrechl8ch sind, dass man se nicht mehr enger stellen kann, jetzt musst ich so billig aussehende plastikpads kaufen, damit die brille mir nicht ständig von der nase rutscht, werde diese produkte zukünftig boykottieren

Absolutely Horrendous Customer Service – AVOID at All Costs I am beyond disappointed and frustrated with Tom Ford Beauty. I had an allergic reaction to one of their eyeliners and contacted them immediately. That was over a month ago, and to this day, I still haven’t received my refund. Instead of taking responsibility, they have bounced me around from department to department, from one section to another, with zero resolution. Every time I follow up, I get vague responses or excuses, and nothing ever gets done. They are clearly hoping I’ll just give up and go away. Well, I won’t – people deserve to know how poorly this company treats its customers. Not only did their product cause a reaction, but they also showed absolutely no urgency or care in addressing a serious issue. I don’t want your nasty eyeliner, I just want my money back. Is that too much to ask? DO NOT buy anything from Tom Ford Beauty online. If something goes wrong, you’re on your own. This brand clearly cares more about looking luxurious than actually being accountable to the people who spend money on their products. Never again. Shame on you, Tom Ford Beauty.

Ugh the smell is horrible and the price doesn’t match. The scent smells cheap but the bottle is expensive. I don’t get it; should have when I seen their advertisement streaming Hulu…. Starts out with men w/o shirts then a scary looking female! I mean this female will give nightmares! Eat a sandwich she looks like she starved herself put girl. I mean I’m petite but you look sick. Idk I wouldn’t want that representing my line or collection.

I recently purchased a $3000+ skirt from Tom Ford. I was on vacation in Mexico when it was delivered and it required a signature, so I had it delivered to my office. My receptionist put the box with the skirt in her trunk for safekeeping. She was on vacation when I returned from Mexico. I was unaware that there was a 14 day return policy. By the time I tried the skirt on I was outside the 14 day policy by 2 days. I asked for an exception to the policy. The Tom Ford customer service department said I could return the skirt, but only if I purchased the larger size that I needed. I would have gladly made that purchase, however, they no longer had the larger size, so they refused to allow me to return the item. I now have a very expensive skirt hanging in my closet that I can't wear. Poor customer service for such a high end brand in my opinion.

Es war mal eine sehr schöne Officebrille. Gekauft am 3.3.2022. Nach 2 Jahren und 8 Monaten ist das Gestell beim Absetzen der Brille zerbrochen. Irreparabel. KEINE Garantie. Schade.

High quality items and stylish designs. I have trainers, several T-shirts, jeans and shirts, all of which I really like. They wear and wash well. I also love the ‘Oud wood’ EDP.

Absolut lächerlicher Kundenservice. Gekauftes Portemonee verfärbt sich innerhalb von Wochen, Karten kleben fest. Simpler Fall von Mangelexemplar. Reklamation wurde mehrfach abgelehnt wegen (bitte festhalten) "nicht korrekter Benutzung". ( Seitens des Online-Händler UND Tom Ford selber ). Wie wir das Teil allerdings nicht korrekt genutzt haben sollen, wurde uns bis heute nicht erklärt! Aufgrund des Wertes überlegen wir einen Anwalt einzuschalten. Qualitativer und völlig überteuerter Mist.

I have enjoyed the products and customer service!