Nance
Great experience!
Great experience! They planned everything so quickly and took great care of us. Wonderful trip!

Hawaii Tours and Hawaii Activities number more than can be found anywhere else in the world. Each Hawaiian Island has its own tour and activity specialties.
Tom Barefoot (tombarefoot.com) has 638 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing638 approved reviews, newest moderated first
Nance
Great experience! They planned everything so quickly and took great care of us. Wonderful trip!
Patricia
What a great time! The crew were friendly and helpful, we felt that we were visiting with friends.
Kim
The staff at Tom Barefoots went out of their way to help me. In the near futur i plan to book more excursion and will not hesitate to book them here. Thanks again to the Staff for being so helpful.
U. G.
The order process was very simple however, after waiting two days, I never received an email that confirmed my tour. I called the customer service number the day prior to my scheduled tour and was then told that my tickets had never been sent out to me and that they would be emailed that day...Thank goodness I called regarding my order status or the tour would have never taken place. I'm still not sure what the problem was or why the vouchers had not been sent but, I did eventually receive them.
Response from Tom BarefootMar 4, 2019
Aloha U Glenn. We did check the records of your order. The confirmation email was indeed sent to you (2/23/19 at 9:16 AM) just after the order was processed on the day you submitted it. It was sent to the correct email address and you should have received it. Occasionally we find that a confirmation email may end up in a client's 'spam' folder and that may have been the case because the email was never returned as 'not deliverable'.
MK
Was not impressed with who I talked too, didn’t seem like he was personal or really very helpful,, he gave wrong information, n when we got to luau it was nothing like he said, which left us very confused, where to go n what to expect, not impressed at all!! Dissatisfy with this company!
Response from Tom BarefootMar 4, 2019
I'm very sorry MK that you were not impressed with our tour agent. Unfortunately I was not privy to the conversation so I don't know how it progressed. The most disconcerting aspect of your message was "he gave wrong information, n when we got to the luau it was nothing like he said". That is exactly what I don't want to hear as our mission here is to provide you with accurate information only. My sincere apologies for your less than stellar experience with our company. I will say however, that this is the first time in the last four years since this particular agent in question came on staff, that we have had a complaint of this nature. Tom
Rick O.
KBM management put us in contact with tombarefoot and we were very pleased with the service. Very easy to contact and talk to. Also very helpful with the pluses and minuses of different activities.
customer
Sandra from Tom Barefoot's Tours was the best! She was very thorough and made our booking a breeze! Thank you so much! I can't for our trip to Kauai, HI!
Alison
They were extremely helpful and accommodating. They also communicated very well about different options and helped with changes we needed to make.