Benjamin
Always there to help
Advance CM is a great and complete software. Their team is always there to help.
Tokeet allows you to easily manage your vacation rentals and manage all your reservations with our all-in-one solution. Tokeet has a channel manager and website builder, handles contract signature, invoicing and payments, automation, staff scheduling, ...
Tokeet (tokeet.com) has 267 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Benjamin
Advance CM is a great and complete software. Their team is always there to help.
Maria M.
I definitely recommend it! I've been using Tokeet for almost a year and I'm delighted. Firstly, a really convenient interface and functionality, Easy to insist and start working, everything is intuitive, change prices on all sites, while creating your own rate for each, communicate with guests, watch reports and more; secondly, there is always powerful and prompt support on any issue, even on an insignificant one; thirdly, there is an adequate price. The only thing missing is notifications about messages from guests - it would be very convenient.
Response from TokeetOct 28, 2025
Thank you so much for your wonderful feedback Maria :) We’re truly happy to hear that you’re enjoying Tokeet and find both our platform and support team helpful. Regarding your suggestion, you can actually enable notifications for new guest messages. Our Support team will reach out to you shortly with detailed instructions on how to set this up. We really appreciate your kind words and your valuable input, it helps us keep improving! Tokeet Team
Benjamin
Nous utilisons Tokeet depuis de longues années. Plus récemment dans sa version Sympl, étant donné que nous avons peu de biens. Mais le passage à AdvanceCM nous a beaucoup apporté, en particulier avec l'utilisation de l'Intelligence Artificielle. Je n'hésiterai pas à renouveler mon abonnement, au demeurant très raisonnable. Bravo et continuez comme cela.
Nick R.
Feature rich. Really good support. Did everything I wanted it to do and then more! Highly recommended.
Tanya S.
I have only just started with Tokeet but I have trialled other programmes and this one has so far been the most responsive and supportive with onboarding. The support team are helpful and knowledgeable and where the system couldn’t do it, they found a way for me to do it. I can’t comment on the system yet, as I haven’t had any bookings through it but will post another review when I can comment further.
Kamran K.
Tokeet has been a great addition to our business operations. The system is easy to navigate and helps streamline our property management tasks. But the real highlight is their customer support — prompt, patient, and always ready to help. It’s reassuring to know that we can rely on such a responsive team whenever we need assistance.
Dery L.
I’ve been using Advance CM (formerly Tokeet) for 8 months. Pros: Fast and responsive customer support. If front-line staff can’t resolve an issue, they escalate quickly to senior support. For technical issues, they even set up a Zoom call to assist directly. Recently released a native iOS app (previously only a web app). I did encounter a bug (0 pricing info), but it was fixed within 48 hours. Cons: Limited channel connections. The main OTAs I rely on (Booking.com, Airbnb, Agoda, Tiket.com) are supported, but I’d like to see them expand to newer platforms like Villa-Finder, which already accounts for ~10% of my bookings. The system is optimized for vacation rentals but needs stronger support for guest houses and hotels. Pricing logic is different—one villa might generate 2x the revenue of a 40-room hostel, so treating each room as a separate “rental” isn’t practical. Pricing policy: while I understand good products are costly, please don’t break trust by changing billing mid-contract. That’s not a minor issue, and it risks losing customer confidence. Overall, Advance CM is a reliable tool with strong support and a good foundation, but I’d like to see more channel integrations, better hotel/guesthouse features, and a more consistent billing approach.
Lucas G.
Tokeet / ACM support is the best there is! This way I wanna express my gratitude for the support and development team, they're doing everything in there power to make the best out of it!