Tohfay.comReviews of tohfay.com

I purchased donation service from Tofay.com which they charged me $65 USD. After submitting order and waiting or over a week I got in touch with online chat personal who kept me waiting for 45 minutes and came back to me that order was processed. However, next day when I replied to request for invoice the invoice showed 4000 RP which come up with $25 USD. What happened to rest of the money. This is pathetic. They are stealing money from donations. It’s unbelievable....

Very bad experience. I ordered a different fridge model on the website but the workers of Tohfay.com had deceived their clients and sent out a wrong fridge. When asked to correct the mistake they apologized and stated that they will switch the fridge and deliver the correct fridge. Not only that but I was requested an additional $70 to replace the fridge with the correct model since the posted price on the Tohfay.com website was incorrectly posted. They gave me a so called $25 discount on the inconvenience which in my opinion is nothing. Firstly, the error of the incorrect amount posted on the website was the fault of the person in charge of the website. Secondly the person who placed the shipment ordered from the dispatching warehouse requested the wrong fridge model which all resulted in the incorrect cost amount being posted on the website and the wrong fridge model being delivered. This is not the first time this issue has happened to me. Back in March or April of this year I had ordered a fan which too was different from the fan delivered. Back then I also had been requested to pay an additional amount of money since there was an error on the amount posted back then too. That is two same to same experiences that have happened to me. I am a long term client of Tohfay.com and have sent about around 5-7 orders of merchandise to be delivered to relatives in Pakistan. Unfortunately Tohfay.com has lost one of their loyal clients and based on not only one but three similar experiences, I have decided to take my business somewhere else.

Worst experience. I ordered birthday package for my father..they charged way too much and the items they deliver are substandard and cheap Please don't waste your money Completely disappointing

Worst Worst Worst Experience. These words are too less for them. Ordered Gifts for my aunt's wedding anniversary but they got after 1 day. They didn't get all the items. Please don't waste your time and money.

I tried them 2 times, will never order again. They have a very bad service & send cheap stuff to people even though they charge alot i would recommend to go to TCS sentiments they are pretty good. Please do not ever order from tohfay.com

I ordered a gift for Father’s Day on Saturday, it’s Wednesday today, still hasn’t been delivered. I have emailed them twice and even phoned them no reply. Please do no waste your money. Next time I will carefully think about using companies like this.

I sent a chiffon suit for my mom on Mothers Day. She got it three days late and was far from what they showed on the website.. it was shocking pink instead of peach and material , the fabric was not chiffon. It was some really bad synthetic material. I complained to gheir customer service. First no one responded. Then an email cane that a ticket has been created . And then thats it. I jeep sending them mails and they dont respond at all. I will never use them again.!!!

Worst Service. They can't deliver the parcel on specific date. I ordered Birthday a week before to be deliver on time. When i contacted them they said we will deliver till maximum 7pm and they wasting time since morning and the whole day.Never received the parcel ever. Please stay away from them. They are fake.