Tohfay.comReviews of tohfay.com

They are frauds, such a pathetic services and system, I placed an order on 4aug. At the time they don't mention that the shipping charges are exclusive and they are showing only the products price on website. Once I made the payment next day they are telling me to pay around 800Rs more for shipping. And when I told them to cancel my order and refund my money they are keeping back and forth day by day and today is 20 August, still requesting them to refund my money so so many days they didn't refund it. So they are the scammers, frauds who don't care about the customer.

Please do not purchase from this website - Problems I faced with a handmade painting: 1. They delivered a poorly made painting as if made by some unprofessional artist 2. The support team does not respond despite seeking a refund / replacement multiple times 3. Founders Mansi and Manas Gupta are highly unprofessional and they themselves are not responding on LinkedIn or Instagram. 4. WhatsApp and Instagram support team has blocked numbers as they do not have any solution 5. Their staff members (the ops team member who sold the painting) is rude and will keep delaying your queries Now I am contacting the police for redressal as these folks are not returning the amount of Rs 5200..!!

Worst service. Sent a cake for my friend and she received it half melted nothing written on the cake inspite of special instruction Recieved an apology cake later on and my friend is happy now

Fake and pathetic items my wife sent me gift from them they are fraudsters fake j. Kurtas

Tofay.com has been keeping my dollars for 'Ramzan Ration For a Needy', and they are sitting on it. I asked them to refund my money, no answer ... better lesson learnt than deal with them. Very poor servicing - with no end result. Order # TP04Mar-222486. I'm very disappointed. I did not expect this from a muslim country.

Very bad service please avoid to buy something

I spent 11000rupees and instead of behari gravy i ordered, they sent dry salty and spicy seekh kebabs. Lil basket with snacks and that we can get from store but i know as i wanted to deliver.but main item was a disaster.everyone saying waste of money.in the amount i spent could have arrange a proper dinner.

The order is not what is shown in the pictures. They delivered it at 7pm after the whole day had passed. I placed my order 5 days agao and still they had not had it ready. The chocolate bouquet that was delivered was totally rubbish and nothing like what it showed in the pictures. Order from elsewhere but nit with Tohfay.