Tohfay.comReviews of tohfay.com

I paid over ten grand for Father’s Day gifts and was told they would be delivered between 10am and 7pm and nothing was delivered and the WhatsApp number that was given for correspondence was switched off. Totally unreliable and disappointing experience. Never trust them again!!!

Unfortunately very disappointed with the services. The flowers were almost dead (where it was good season for flowers), large insects were discovered in flowers (tried to insert the picture but not enough space). Instead of black gulab jamins (as advertised), the product was standard / ordinary one and of low quality from a local store. The 4 lbs cake was ordered, instead got two cake of same kind and were not fresh. The teddy bear was a joke. The receiving end made fun of the expensive gift !!! Beware, please don't use the service, it is just money making scam, no effort or due diligence noted in the in the purchase or delivery process (considering long distance relatives are sending rather expansive gifts to their families).

This is a very hit and miss company that does not care about excellent customer service. I recently ordered a rose bouquet and a cake. Upon delivery the roses were wilted and of poor quality. This was rejected at the other end. The delivery person then went and bought a bouquet from a street vendor and presented that. That was slightly better but not to the quality you expect and for the money that was paid for from abroad. The delivery person was also very unprofessional. The cake that was ordered was from the Gourmet bakery. I wrote to Tohfay.com to complain about the poor quality of the flowers but they did not bother to respond. It’s obvious that they not care about customer service or to provide a high quality service. My advise is do not take the risk and try someone else for your gifting needs. I will not be using them again.

So I looked up the reviews for Tohfay.com and I was so scared to even try it but then we ordered a cake for my dad’s birthday and guess what! The order was exactly as described and they dropped it at their doorstep and right on time. I’m so happy that their is a website where people living abroad can actually send cakes and gifts to their family. Thank you so much. I’ll be using it again in future.

I sent a present to Pakistan, excellent service and customer service. Definitely recommended

Fraudulent company I’ve ordered a present while being outside country paid 8 times more to a product just because the person was special but nothing was delivered. It’s fraud they took my money none of their number works nor emails. They should be reported to police

Tohfay.com delivers something for sure. But they dont deliver what you pay for . In my last trancsaction they did not even deliver one of the items I had paid for. Further they cannot follow any sspecial instructions for delivery . I called them to instruct . But none of the directives were followed. Unfortunately, I could not find another such service to try and see if they know what professionalism is about.

I wish there was an option for zero star or no star. Horrible service and no follow up at all.I understand some time things happen and there are problems delivering a package but to keep ignoring issue and keep lying about it is unforgivable. This is not a good business practice. No I learned my lesson first time and will never use their services again.