John H.
Thank you for your integrity!
Thank you for your integrity!
Response from Toco Warranty Corp.Oct 27, 2025
Thank you for taking the time to leave a review. We appreciate the opportunity to serve.
Toco Warranty’s award-winning service and low monthly payments create an easy, affordable, and stress-free experience- That’s the Toco Promise! Vehicle repairs may be unexpected, untimely, and unaffordable, preventing you from getting home, to work, or wherever your live and car take you. Major breakdowns on vehicles may cost thousands of dollars, and minor repairs may set you back hundreds or more. The cost of parts and labor are continually rising whether you go to a dealership, franchise, or private mechanic. Let Toco get your back! Since 2013, Toco has been keeping customers on the road and out of the shop. Forget those groups that use high-pressure tactics, huge down payments, or worst of all, robocalls! Toco will never do that. Rather than charging customers upfront for years of coverage or requiring a hefty down payment, Toco offers low monthly payments and a no-pressure enrollment consultation. Toco commits to customer satisfaction, transparency, and accountability, earning your trust and keeping you on the road. Toco administers their contracts, ensuring that the claims experience is best in class. During a repair, the Toco Concierge team holds your hand throughout the process, ensuring that you know exactly what is going on and how much time the repair will take. Toco believes that setting customers up for success is dependent on great communication, transparency, and honesty. For your free, no-obligation enrollment consultation, click the link below or visit tocowarranty.com for more details.
Toco Warranty Corp. (tocowarranty.com) has 559 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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559 approved reviews, newest moderated first
John H.
Thank you for your integrity!
Response from Toco Warranty Corp.Oct 27, 2025
Thank you for taking the time to leave a review. We appreciate the opportunity to serve.
Alysia G.
I submitted a receipt for an oil change reimbursement on May 23, 2025 and they told me it would take 4-6 weeks for me to receive that check. When I called after 6 weeks they told me the reimbursement was never processed but that they would go ahead and do that and send me a check. I waited another 6 weeks and called again and was told I needed to wait another couple weeks, so I did. Once again I called and was told the reimbursement check had been placed on hold but that it would be processed right away and would arrive in 4 weeks. 6 weeks later I called AGAIN (it’s now September 8) and was just told that my check is scheduled for delivery on October 10 That’s almost 5 MONTHS after I submitted my receipt, and several times being told that it was on its way. I’m glad I never had to submit a claim for something bigger than an oil change, I wouldn’t trust this company to do anything correctly or on time.
Response from Toco Warranty Corp.Sep 9, 2025
Hi Alysia, thank you for bringing this to our attention, and we apologize. We agree that no one should have to wait this long to get a reimbursement and our team is working 911 to resolve. We have sent a direct message to assist and look forward to helping you out. Thank you for allowing us the opportunity to make this right.
customer
My experience wasn't timely or great but Dee made it better.
Response from Toco Warranty Corp.Sep 9, 2025
Thank you for sharing your feedback. We are always looking to improve and our team of specialists genuinely care about your experience. We will be looking into this situation to see if there are opportunities for improvement. We appreciate the opportunity to serve and be your Trusted Repair Coverage.
Doris M.
Excellent service
Response from Toco Warranty Corp.Aug 19, 2025
Thanks for taking the time to leave a review. We appreciate your time and business!
George E.
I have been with toco a very long time. They are very professional upfront. And they talk to you not at you. You feel like part of the family, especially a gentleman by the name of George who helped me greatly in my hour of need. I would tell my friends and family to become part of the toko family.
Response from Toco Warranty Corp.Aug 19, 2025
Toco appreciates your business, your review, and your trust. We value the opportunity to serve and look forward to being your trusted repair provider.
F ZSAZANNE G.
Aiden was polite and professional He corrected online entry errors
Response from Toco Warranty Corp.Jul 29, 2025
Thank you for taking the time to leave a review. We appreciate the opportunity to serve and look forward to being here for you down the road.
John M.
I felt appreciated and a valuable customer !!!
Response from Toco Warranty Corp.Jul 1, 2025
You are appreciated and valued! Thank you for taking the time to leave a review of your experience. We appreciate the opportunity to serve. Thank you.
Tiffany
I had such a great experience with my extended warranty! My customer service rep was amazing—super informative and kept in great communication the whole time. What really impressed me was how they went the extra mile to track down a part that had been discontinued. They didn’t give up, and it made all the difference. Repair payments were made quickly, and the entire process was smooth and stress-free. Highly recommend!
Response from Toco Warranty Corp.Jun 19, 2025
Thank you for taking the time to leave a review. We appreciate the opportunity to earn your business and trust. Thank you for being a loyal Toco customer.