TobenONEReviews of tobenone.com

Response from TobenONEJan 28, 2024

Hi Mirko, A big thank you for the fantastic 5-star rating. We are pleased to know that the entire process from ordering to payment and shipment met your expectations. We're committed to maintaining this level of service. If there's anything else we can help you with in the future, please feel free to let us know! 🙌 Thank you for choosing us and have a nice day! Best regards, Alice

Response from TobenONEJan 10, 2024

Dear Richard, Thank you for your positive review! We're glad that our customer service team was able to assist you with your issue. It's always our goal to provide timely and effective support to our customers. If there's anything else we can do for you, please feel free to reach out. We appreciate your business and look forward to serving you again in the future! Have a nice day! Best regards, Alice

Response from TobenONEJan 9, 2024

Dear Tracey, Thank you for taking the time to share your feedback with us on Trustpilot. I'm truly sorry to hear about the issue with the ethernet port and the loose part inside your docking station. This is certainly not the experience we want for our customers. Our support team is eager to resolve this for you and will be reaching out shortly to gather more details. Could you kindly provide us with further information about the problems you're encountering with the ethernet port and the loose component? We're here to help and look forward to finding a swift solution for you. Thank you very much for your understanding and cooperation. Warm regards, Alice

Response from TobenONEJan 10, 2024

Dear Tony, Thank you so much for taking the time to share your positive experience with TobenONE on Trustpilot! It's customers like you that make our job incredibly rewarding. It fills us with pride to know we could contribute to getting your spaces ready for the new year. We understand the importance of timely deliveries, especially during the holiday season, and we're delighted that your docks arrived a day earlier than expected and in perfect condition. Judy is indeed a valuable member of our team, and we will make sure to pass along your kind words to her. Your satisfaction is our priority, and we're grateful for the opportunity to provide you with excellent service. We look forward to serving you again in the future. If you have any further feedback or questions, feel free to let us know. Wishing you a fantastic new year, filled with more great experiences! Warm regards, Alice