EMIL J G.
I sent a message and didn't get a…
I sent a message and didn't get a response. I need to return the dock I got because it doesn't work.

Founded in 2016, TobenONE is a technology innovation brand dedicated to providing professional office connectivity solutions.TobenONE not only continuously explores users' needs, but also optimizes the appearance of its products to create a comfortable and efficient ideal office environment for customers. TobenONE makes professional work more simple power and elegant.
TobenONE (tobenone.com) has 176 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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EMIL J G.
I sent a message and didn't get a response. I need to return the dock I got because it doesn't work.
Edward J.
The cord was not even working when it arrived. I went and replaced the whole dock with a better working device in whole. Thanks for the waste
Gabriele C.
After some time the second HDMI port is not working anymore.
To G.
I have now had 3 of these and all 3 of them have a problem with the monitors going out for 5 seconds at a time. I have been able to return 2 of them but I am stuck with the 3rd one. Look at a better station some where else
Response from TobenONEAug 15, 2025
Hi there, Thanks so much for taking the time to share this with us, and we're really sorry for all the hassle you’ve been through. It’s quite uncommon for all three units to have the same problem, and it might be related to compatibility. If you’re open to it, could you drop us a note at [email protected]? We’d love to dig into the details with you and see if we can find a workable fix or alternative. We truly want you to have a smooth and reliable setup, not headaches. Looking forward to hearing from you. Thanks & best regards, Alice
William W.
I have not received my order - it shows “failed delivery”
Response from TobenONEMay 27, 2025
Hi William, Thank you so much for taking the time to share your feedback. According to the tracking details, your order was dropped off in your mailbox on April 18th. If you haven’t received it, please let us know via [email protected]! We’re more than happy to look into it and help get this resolved for you. Thanks again for reaching out! All the best, Alice
Yazan H.
I still haven’t received my item! Although payed for express shipping
Eric
Both HDMI ports don't work in conjunction. Can only use one port and must plug 2nd monitor directly to the M1 mac
Response from TobenONEJan 28, 2024
Hello Eric, We are truly sorry to hear about the trouble you've experienced with the HDMI ports. It's important to us that all features of our products work correctly. Our support team is eager to help resolve this issue for you. Could you please reach out to us at [email protected]? Our after-sales support team will provide you with the best assistance possible. We genuinely appreciate your understanding and cooperation as we work to make things right for you. Thank you for bringing this matter to our attention, and we look forward to the opportunity to assist you further. Kind regards, Alice