Tobacco GeneralTobaccogeneral.com was founded in 2010 as a test to see if a small company can capture the consumer tobacco market. After a few years we have grown into a formidable competitor. We pride ourselves on our customer service skills and product knowledge. That is why we have one of the highest customer retention rate online.Shop Now!
Tobacco General (tobaccogeneral.com) has 102 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 88 reviews with 5 stars · Clear filters
Rene
I have bought from this company for awhile now never ever any issues-this last time had an issue but it was the delivery system-I reached out to the company even though the fault did NOT lay with them and they went above and beyond and stayed in constant communication with me and had the matter resolved within the day! Kudos the customer service reps that helped!
customer
My issue was resolved quickly.
Ronna G.
Always a great shopping experience!
Barb B.
Unbelievably fast response and resolution. I emailed them about ordering the wrong size tubes and received an email back within about 10 minutes that they had made the correction for me. I have *never* had customer service as fast as this.
Christine
I experienced a miss-shipment, and it was resolved on the next business day. Everyone makes mistakes, but this team helped me so quickly it was a whirlwind! Thank you!
Michelle F.
Great Customer Service I made a mistake on ordering and I contacted them and they quickly responded and made sure i got exactly what i wanted. Will be back to get more. And super fast shipping
Rich T.
Reaching out to customer support was quick and easy. Their response time was fantastic and the issue was quickly resolved Long time customer and will continue to be
Roy P.
They took care of my problem the same day,in minutes.