Tobacco GeneralReviews of tobaccogeneral.com

Customer-friendly and efficient.

Tobacco General's website is easy to navigate. You can enter the website, find whatever it is that you want, and check out in less than 5 minutes.

Customer service responded very quickly. The problem was resolved.

I had a issue with the Post Office. Tracking showed the package was in Indy and not moving. I kept waiting to see if it would move, but when it did not I finally contacted Tobacco General to see if I could get help. They checked on it and the package was found and delivered the next day! Fantastic customer service!

I love this company. I've used them many times after a friend told me about them. I've always gotten my complete order in a timely manner. With my latest order I mistakenly ordered the wrong size tubes. It was after hours plus a weekend. I called and left a message and also emailed them about my mistake. They got back to me Monday and let me know they fixed my mistake (before my order was shipped). There was also a difference in cost which I promptly got refunded.

I have used several online tobacco sites But you are the only one that I feel like I am shopping at a physically location and pick out what I want and have it delivered when I pay and go to lok at receipt its like I just left the store and was waiting for my product to be delivered the ordering process is simple if you for get something they attempt to get it in the also the shipping is awesome I use the usps as they always knock and wait for me to answer before leaving. Shipment there is 3 different options and I have used all three they are all as good as the outher I forgot about product I have gotten the best tobacco always fresh and same flavor and cut also the best price the paper tube's are constantly straight recived a bent carton and after a phone call they sent me a new one right away i thoughtfgu

I love this company. They are fair and take very good care of their customers.

Extremely easy and cheaper then any other way, and extremely happy with a tobacco and tubes to me they are no different than American spirits menthol or not Sherman menthol because they do not make me cough like a Marlboro does much better extremely happier