T-MobileReviews of tmobile.com

Tmobile just turned off my phone with this corona virus situation I m not working right now but yes they cut off my phone a bad company

T-Mobile has very weak policies in place to protect people from identity theft. My SIM card was hijacked 3 times in 24 hours. The thieves go into a T-Mobile store and pretend to be you. The employees don’t verify their ID. They don’t verify the PIN on your account. And they don’t read any notes in the system about possible fraud. PLEASE don’t use T-Mobile if you have any respect for yourself.

Been a customer in the mobile sectiopn for about 13 years. Had some issues but nothing to cry about. Now comes the mistake. The TMobile Bank. Man they need to stick to mobile service and give up the banking gig because they are literally clueless about what they are doing. I won't go into everything they messed up with me but checks made to me declined to deposit, They take a a week to give me my money that is stupid in 2020 the money goes from one shot to the other in seconds not a week. Customer service says the same stupid excuses every time you call its literally a waste of airtime calling them.

Called customer "service" many times and it has ALWAYS been horrible. Prepaid plans are not able or allowed to use the app. Information on website on data usage is WRONG. Very wrong. Been a customer for 2 months and don't plan on a third. Disgusting service.

Rip off. Hidden fees then u demand money back they give 100 excuses. I left them and still getting Bill's from them for no reason. They lie, lie and lie. Stay away. They keep saying my bank took money out. I took all my bank statements to prove them wrong and still fighting with them.

Switching to t-mobile was by far the worst decision I could have made for my business, their outdated systems and pathetic customer service have locked out all of my business phones, essentially shutting us down! They could care less about you or your business after they get you signed up. I do not recommend this poor excuse for a service provider, there is absolutely nothing good about my company's experience with them.

They must give you good deals because they have to just to get customers, imo, because their customer service is so bad! They assured me when I went on the family plan, that my real name will show up on the caller ID because my married name is different than the account holder, but it hasn't, and every time we call they say the same exact thing, that it will be fixed in 72 hours but it hasn't, it's been over 3 weeks now. I'm leaving T-Mobile and requested to have my iPhone unlocked over a week ago and it's still has not unlocked due to they put the wrong numbers in (so they say) I think they're service is a joke. Their customers are certainly NOT a priority.

T-Mobile is nothing but crap they over charge for their crappy service. We traded in our Galaxy S-9 for the One plus crap phone's and they didn't work right so when we went to bring them back and trade back to our Galaxys and they said we can't. They are already gone to the factory to be reset. They want $400.00 for us to trade back to an upgrade phone. We are switching to Sprint after 6 year's of service.