T-MobileReviews of tmobile.com

Great cell company with no problems. Been an customer for 15 years.

I use Galaxy S20 5G and my battery wouldn't charge. I've had problems with this phone from day one, BUT They found that there was a glitch in the phone. They gave me a T-Mobile certified pre-owned Phone. Is the exact same model, Color with charger. The performance of this phone is Excellent! Many Galaxy phone user's 📱 Don't understand that it is truly a Smartphone! I appreciate T-Mobile representation for helping me With the problems I had and replaced my phone. I've been a T-Mobile customer For over 6 years now And I'm happy with their service. Thanks ✨️

I switched from AT&T to TMobile over a year ago and couldn’t be happier 😍 AT&T was charging us more every year over the Kat decade , and then to endure. the rude customer service I personally experienced @ my AT& T store , Avon , Ohio , USA , was the last straw . I went to my local TMobile Store and the the team was courteous, knowledgeable and explained the whole process and made my family plan transition easy & stress free . Got the Magenta Plan , with free Netflix and a lot less then what AT& T was charging us . No more dropped calls , great friendly customer service online & in store and awesome pricing. Love the TMobile Tuesdays . Never looking back & hope to continue with my TMobile Team for years to come 🤞 Namaste 🙏🏻

In Cincinnati area great 5G coverage and high speeds. Their customer service, even though many from the Philippines, is excellent and the representatives have given lots of latitude to make corrections. . Surprising from a celluar company.

Kudos out to the customer staff at Heritage Oaks T-Mobile. I can't say enough about Jon and Sierra who have helped me through the transition of my new phone. Their patients and knowledge is phenomenal. They greet you with a smile even when you come in with question after question and their answer is "that's what we're here for". Thank you again for your understanding and help.

I applaud the company for hiring Gio Garzon at the 280 store in Birmingham, Alabama. I am a 67-year-old customer who needed help with my phone not charging.. Giovanni took the issue seriously. He listened to me, took my phone to a technician, answered my numerous questions about other tools used for charging my phone and reassured me not to worry. The phone was fixed. Because I was so pleased with my service, I purchased a car charger. I am a satisfied customer, thanks to Gia Garzon.

I would like to thank T-mobile for employing Evelyn. She's a representative that went above and beyond and fixed an issue I was having almost immediately. I really can't say enough about her level of customer service

We have amazing wi-fi!!! Thank you so much. With at&t we got dropped off of access around 5pm every day. T is amazing, all devices work without interruption no matter the time of day. Woot!