N E.
Impressed with customer service/support
I have to say I had a couple returns, they were smooth. I had credits that were originally gift cards, I reached out via chat and they got the information and emailed it right over to me. I ordered what I wanted and it came super quick and I absolutely love the product. I couldn't be happier with the customer service/support that I've received. When you're ordering things online you just never know how things will end up. It feels like there are actual people behind the scenes when you reach out and they do seem to get things done efficiently. I would highly recommend people to support this company.
Response from Title NineMar 9, 2026
Hi N E, Thank you for sharing such a detailed review! We know online returns and store credits can sometimes be a hassle, so we're thrilled our chat team could make it a smooth and efficient process for you. There definitely are real people behind the scenes here who love helping our customers! Enjoy your new gear, and thanks for recommending us.



