Tires PlusReviews of tiresplus.com

I called Tires Plus because my car has been shaking at high speeds after having tires replaced, and I wanted to bring it in to have someone look at it. Before my car was even there, the technician immediately started telling me that it would not be the tires and that it was probably something expensive to fix. The problem is I never said it was the tires. I simply wanted to schedule a time to have the car looked at. It was frustrating to be talked over and have someone start diagnosing the vehicle without even seeing it or listening to the actual concern. All I was asking for was a basic inspection appointment. Instead, I got attitude and assumptions over the phone. Customer service matters. Taking a moment to listen before jumping to conclusions would go a long way.

This complaint is regarding Tires Plus Store #236946 in Loganville, GA. THE DISASTER TIMELINE: Day 1: I drove my 2018 Jeep Wrangler into this facility under its own power. It was my primary transportation and in functional condition. 13 Days of Negligence: The shop held the vehicle for 13 days, performing multiple failed repair attempts and racking up thousands in charges. Technical Malpractice: Technicians used chemical coolant sealers and additives explicitly prohibited by the manufacturer. This unauthorized "fix" resulted in total, catastrophic engine failure. Day 13: My vehicle was removed from the premises on a flatbed tow truck with a seized engine. DECEPTION & EVIDENCE DESTRUCTION: Billing Fraud: I was billed $92.99 for a "Block Test." Shop management later admitted to me this test was never performed, yet they refuse to refund the fraudulent charge. Evidence Spoliation: Immediately after the engine failure, I served the shop with a formal, written legal notice to preserve the radiator and intercooler for forensic analysis. The shop ignored this notice and intentionally scrapped the parts to prevent independent inspection. CORPORATE BAD FAITH: Bridgestone Corporate reviewed these documented facts—including technical negligence and the intentional destruction of evidence—and issued a summary denial. They have sanctioned the destruction of my property and refuse all accountability.

Why is it so hard to make a payment online and then when you call too you can’t get any room and then when you bring cash to the store, they get an attitude with you

I recently bought new tires with warranty from Hibdon near Admiral in Tulsa, OK. I thought everything was fine until after the snow storm. I noticed that at least one of my tires was real low so I went in to have them check the pressure on all of them and the guy said he did so I believed him. The next day a woman pointed out that my tires was low. It was the same tire I thought was low and it looked just as low as it did the day I took it in. I'm so tired of being lied to. To top that off, after I called and complained to corporate the manager called me back and made me fee l heard and made me a deal that sounded great, I guess to get me back in the store. So I went in to have them look at my tires again. Turns out, there was a slow puncture leak. To top that off the deal he made was a complete lie and to make thing even worse, he treated me like I was an idiot and all this was my fault because I didn't ask for the right service the first time. I will NEVER go back to that store again. The only reason I'd even go back to Hibdon is because I have warranties on my tires but I will NEVER purchase new tires from them as long as I live.

BEWARE!!!!! This is not my first time dealing with this Tires Plus location. (3910 SW College Road Ocala, FL 34474) First time for an oil change with them. Took my car for an oil change this morning. My car has a lot of miles on it and when take it to other places always they do a synthetic high milage oil change as should. They did a standard oil change. On top of that, they said I need a new battery, spark plugs, 2 tires, belts, engine air filter, and wiper blades. A few serious problems with this: - In person I was only informed of the battery, belt, and the 2 tires. - The other things I mentioned I only found out when they emailed me afterwards the invoice, and inspection report which the way it reads is very questionable. It reads on it: - RIGHT FRONT TIRE REQUIRED: Nails; Non-Repairable; Worn (REMOVED - [TECHNICIAN DETERMINED SERVICE IS NOT NEEDED]) Do I need a new tire or not? What about the nails on it? Hmmmm..... - LEFT REAR TIRE REQUIRED: Worn RIGHT REAR TIRE SUGGESTED LEFT FRONT TIRE SUGGESTED - WIPER BLADES - FRONT SUGGESTED: Worn (REMOVED - [TECHNICIAN DETERMINED SERVICE IS NOT NEEDED]) Do I need new wipers or not? Hmmmm..... - SPARK PLUGS SUGGESTED I just had them done at the dealer. Big problem with this them telling me this. On their Courtesy Check Summary it says: - Air Filter Close To End Of Useful Life Only found about this when reading this report. Was NOT told about this in person. - Washer Fluid Close To End Of Useful Life Details: Empty / Low Is it empty/low why they did not fill it? Was NOT told about this in person. - Battery Test Does Not Meet Design Specifications Very dissatisfied and not happy with their service. From my experience and their paperwork shows that they are not to be trusted. BEWARE!

It seems like each time I go there I am charged a ridiculous amount of money. They can be rude at times and the wait is almost always longer than they tell you, even when it is for a simple oil change.

I had a flawless experience,from the moment I walked in the door,the service manager got me in quick and he answered all my questions that I had,with great knowledge I was very impressed to get just great service,its something that is kinda rare these days,So Thank you Tires plus!! Im one satisfied customer. No

My dad, who is 78 and on a very small fixed income, had the knock sensor in his Honda CRV replaced by them last July. They overcharged him for both the part and the labor. The senor went bad a few weeks ago and because of that, his car won't pass emissions inspection. We took it back to Tires Plus and told them about the bad part to see if they would replace it under warranty since it's only been a year and a half. I was informed that the warranty is only for 12 months or 12,000 miles, so they wouldn't cover the cost of replacement. They charged twice as much as AutoZone does for a sensor that didn't even last 6,000 miles and now they refuse to make good on it. They used to be a halfway decent shop several years ago when I lived in the area, but now they're terrible.