Tire KingdomReviews of tirekingdom.com

I took my wife’s car to this location about a year ago where Dagonhart provided excellent customer service. Fast forward one year, I walk into the store on Friday, I am greeted by Mason who schedules an appointment for me for the next day at 8:15 am. Mason goes on to assure me that since they open at 8 am and my appointment is at 8:15 my car would be the first one up on the lift. The next day, I arrive at 8:05 am only to be told that it would be about an hour and a half before they could get to it. When I see Dagonhart, I say hello, remind him that he had helped me in the past and ask him why they schedule appointments if they are meaningless. Dagonhart then goes on to attempt to sarcastically lecture me about arriving at appointments 30 minutes early. Im not sure what transpired at this Tire Kingdom between the last time that I was there and today’s experience but suffice to say that about 55 minutes went by with me patiently waiting for them to attempt to start working on my car and it wasn't to be. At that point I requested that my key be returned to me and cancelled my service appointment. As a customer, I refuse to fork over my hard earned cash to businesses that treat customers with indifference. Do better Tire Kingdom of Homstead Florida.

Brought my in my 2021 jeep wrangler Rubicon in for a wheel alignment 3 different times because they weren't able to get it right. As I'm driving my jeep keep pulling to the right and my steering wheel isn't straight. The 3rd time I went in I told them they needed to use a adjustable wrench (2) to get my brand new tie rod and drag link out so they could do the wheel alignment. They didn't listen and scratch both tie rod and drag link and end up breaking them. Spoke with someone in corporate office 4 days later after calling 5 times Jonathan decided to call me back to tell me they had no records of me ever being at tire kingdom in ST Augustine FL. Called corporate when I got there and show the manager what they did. And all they wanted to do was issue me a refund for my wheel alignment and told me they would not fix the broken drag link and tie rod they broke and scratch. Been on the phone several times they to get a manager to help fix this but all I been getting is the run around. Be extremely careful with this company. All the techs are drug addicts or heavy drinkers. The will damage you car and lie about it. When you call corporate office to file a complaint, they will give you nothing but the run around especially that girl Brook. She made it seems like she was helping me but at the very end she ended up ignoring all my calls. This place is nothing but trash

I went to get tires put on my vehicle and told them I would be keeping my 2 front tires., as noted on my receipt. When I come back to pick up the tires I was told they were gone. I spoke to the gm Nicholas, who was very rude and unprofessional. So I suggest NOT to do business with the tire kingdom at 7201 lake Andrews Dr. Melbourne Florida. Very non courteous and rude people.

I had my alignment done at Tire Kingdom in Ormond Beach. The employee who worked on my car stole my Apple AirPods out of my center console and admitted it to the manager. When the manager confronted him, Bernard Lancaster was the thief. I have reached out to the store to talk to the GM, left my number twice, and emailed twice. I haven't gotten a response yet. I just received a call from the regional Manager, after calling corporate. He said his company's policy is not to replace anything left in the car. The alignment was done twice, and it still pulls to the left, so don't go here. Dishonest thief employee.

I HAVE HAD A WONDERFUL EXPERIENCE AT TIRE KINGDOM HWY 77 LYNN HAVEN FL.THEY WERE ATTENTIVE AND VERY KNOWLEDGABLE I BOUGHT 4 TIRES AND THEY WERE VERY FAST AND EFFICIENT I WOULD RECOMMEND THEM TO MY FRIENDS

I went to Tire Kingdom of Panama City, FL and had no wait time and Laurel was very attentive and knowledgeable. She is a fantastic representative for your company. She makes you feel relaxed and does not try to force you to buy something you do not want or need. I certainly will tell people about this most positive experience and recommend that they go there. I have been to other stores that sell tires etc. and I have never been treated so well as the way Laurel treated me. I will return if needed in the future. She is an asset and needs to be recognized as such. Thank you for the pleasant experience.

Nothing was done except trying to sell me a tire. My rotation never happened as apparently they dont have the tools to change a tire on a truck.

The Port Saint Lucie FL location on PSL Blvd never disappoints. Just yesterday we brought our son's car in for just an oil change and tire repair due to a nail. He also had his driver side bumper hanging off. When we came to pick up the vehicle my son screamed "dad they fixed the bumper". Yep they sure did and didn't charge us a dime for it. A special shout out to Alex Kirby who took it up on his self to do such a wonderful thing for our boy. We will be bringing in our Sorrento shortly. Thank you guys and special thank you to Alex!