Tire KingdomReviews of tirekingdom.com

Excellent service from management at this location. David did a great job with transfering and updating information. He was prompt with getting my vehicle serviced. John was great at facilitating getting all of the important details about the service that was performed and the overall evaluation. I could not be more pleased. They immediately got the work done, and I highly recommend going to this facility to have service on your car purchase tires, oil change. Thank you guys!

As soon as I walked in; I was greeted and welcomed by a gentleman named James. He mentioned up front that he had four customers ahead of me but assured me he'll get to inspect the vehicle as soon as possible. He wrote my phone number and called me immediately after my tire was fixed. Additionally, James went above and beyond by checking the tires threads and instructed me of how to know when replacement is needed. James also informed me when the tires should be replaced and provided an estimate of the price. Definitely James makes us feel valued and went above and beyond in his customer service. Kudos!

Direct and to the point. No “who knows” comments. Fixed a nail in my tire. Did so in an open, honest and expedient way. Clean waiting area. Welcoming staff.

DON'T GO !!!!!!!!!! Made an appointment for 12 noon today for four new tires. Arrived at 11:50 a.m. and was told no more than 2 hours. Ubered to lunch, returned at 1:50 p.m. and my vehicle had not moved or been touched. I asked to "manager" what is going on and he said, "we are busy". Just prior to that, waiting my turn to speak to him and another customer was checking out and she said "thanks so much for fitting us in". She tipped him $20 and he put it in his pocket. I said, why did I bother to make an appointment? He said I needed to be patient. I told him I was not waiting another 2 hours. He became even more rude and non-caring and said, "you can have your keys back". I took them. It appears that Tire Kingdom was sold to another company. Understandable, with this type of business practices.

I requested an alignment at the Venice Tire Kingdom /Mavis Tire, 2348 Tamiami Trail. After my vehicle was inspected I was told that the Driver side tie rods need replacing before an alignment could be done. The price was approx $850. I declined and asked my mechanic at Import Automotive to do the repair and dropped the car off so He could see which parts he needed to order. I received a call back telling me no parts were needed, as the tie rods were fine. Tire kingdom was trying to rip me off.

I have been a returning customer since 2021 to this outstanding Tire Kingdom in Clermont, Florida. I own four vehicles of which some are Chevrolet & the others are Mercedes. I could easily take the Mercedes to the Mercedes dealership service department or to the various foreign motor automotive repair shops locally, but with the skills of expertise that I have been experiencing for half a decade from this Tire Kingdom I can always trust coming back here and absolutely would not give my business to anyone else.  The manager Fernando is a true asset to this Tire Kingdom location and is, without exception, always extremely helpful and understanding when it came to my varied vehicle repairs and maintenance matters over the years. Very trustworthy man and a great example of leadership! He explains the process, why one is better than the other, and he & his team is professional, honest, courteous and transparent with me, which I thoroughly appreciate. I feel respected as a returning customer. Everyone deserves honorable mention and thankful acknowledgment here at this Tire Kingdom. Caleb, the face and voice of this establishment, is professional and knowledgeable and repeatedly for years now provides a perfect customer service outcome & truly is esteemed by not only me but also my son; who, at my recommendation, is a lifetime customer now and has this Tire Kingdom service his vehicles. This review would be remiss if I did not give a special mention and sincere thanks to Ken, who is without doubt the most knowledgeable master mechanic whom I have ever met in all my 60 years who is extremely proficient and can repair anything; no mechanical issue is beyond his capabilities of remedying. All the time. Every time. Finally, Joe is a favorite part of the team who has an award winning down to earth great demeanor. In a word: Great store with great employees who offer great work at very honest fair pricing. Well worth every dollar and every time I've gone to this Tire Kingdom location I've had a great experience. They are quick and very customer service oriented. I cannot thank them enough! The place is consistently well kept and clean.They have complimentary coffee in a well-appointed waiting room with a soda machine television for those who would like to watch the service bay area as one's vehicle is being fixed. Everything is spotless and the same goes for the bathroom. The advertisement and pricings are clear of any confusion. Again, I repeat fantastic service and very professional staff; the utmost courteous staff who care about the customers. Seldom does one come across such an extremely professional and customer focused shop such as this. They always get me (as well as my son) in and out in less time than estimated while maintaining quality and admirable competitive prices. I have price checked their competitors and are never surprised that this Tire Kingdom beats them  and is head and shoulders preferred over any other contender. I am amazed by the excellent service of Tire Kingdom for five years in a row! All the guys there are super helpful and know exactly what they are doing, I highly recommend this shop than the other "yellow logo" chain shops. I will definitely be back! Very nice people whom I recommend especially because they do much more than tires. There's no way I would think of taking my business to anywhere else. Period. Below, I have outlined some of the best points of doing business with Fernando this Tire Kingdom's manager: - Felt welcomed when I first walked in and continue to feel welcome these past five years - Everyone at this location's team is honest and friendly, easy to talk with - He & his staff always ensure a swift and timely line of communication, and kept me up-to-date at each point in the repair of my and my son's cars and truck - At no point did he make me feel stupid for asking too many questions - Every time I've called him, he's answered all of my questions & given me more options - He provided me with a means of saving money and doing more than I previously had planned - Has been very professional and patient, again, answering all of my questions & has certainly made my life easier throughout this repair process!

The worst customer service RUDE made app showed up 10 min early was told to wait like everybody else, app do not men nothing I drove over 1 hr to get there, Never again again.

Made an appointment to buy four tires. Arrived at my appointment time and was told it would be two hours unacceptable business model which they had discount tire tires they know how to service customers.