TirebuyerReviews of tirebuyer.com

Price and delivery was great! Unfortunately, when setting up the installation with my installer, the Tire Buyer rep found out that the installer did not have an appointment on my chosen day and didn't tell me. They told the installer they'd told me that but sent me an email saying my installation date was confirmed. Disappointing to say the least.

We buy all our tires here. As a company we need to watch are cost for all maintenance items. I wish some of their installer can handle bigger trucks. F350 or 3500 flat bed trucks

My initial review: Tire buyer did their best to resolve an issue with 2 Uniroyal tires that in my estimation were defective when new . There was a shake indicating tire/tires out of balance or defective when first installed. The installer thought this was caused by a defective wheel so I replaced the wheel . Same result. I had the tires rebalanced again by a company called Tire Town and again the problem persisted. I took the car back to Tire Town and they inspected the tires and found the 2 rear tires to be cupped causing the problem. I reported this to Tire buyer on their form with pictures, measurements dot # etc. Their next recommendation was that I ship these tires to the manufacture for their inspection and determination as to whether and if there would a warranty refund. The value of the time and effort to deal with this problem has far exceeded the likely monetary result so I have chosen to cut my losses and replace these tires at my convenience keeping in mind this experience. I did buy 4 new tires and decided to go ahead and give the warranty a shot to see if I could recoup part of the time and expense. As this is an AWD vehicle it is recommended that all tires be the same size and manufacture. The wheels are turning so we will see. Date of experience: September 12, 2023 Update: The final conclusion as I understand it was that the Manufacture determined that the tire damage was caused by a mechanical defect. Interestingly the car was taken to a dealer to check out a recall on November 16 2023. The issue did not exist on this car. The dealer also performed a multipoint inspection on November 16 . The only fault noted was a slight oil leak in the engine compartment. IMHO Tire Buyer fulfilled its obligation and the manufacture did not. Very expensive lesson in time and money learned here. No more Uniroyal tires for me.

The order process on the Tire Buyer website was very easy but there was a couple of hiccups... 1st was that after I had purchased the tires and made an appointment at a recommended installer, I received an email the next day stating that the tires were unable to be delivered on time because of a delay in the order? I contacted Tire Buyer and after checking on the order, the customer rep stated that the tires would be picked up by the installer (which was across the road from the warehouse) and that the schedule I had made still stood. 2nd was that after my daughter had the tires installed on her car, she called me and said that the installer wanted $139.00 for installation. I informed her and an employee there that I had already paid for installation on the Tire Buyer website ($97.00). The installer then called Tire Buyer and after a few minutes on the phone with them, stated that she didn't have to pay anything additional and could leave. I don't know who is at fault with the break down in communication between the installer and Tire Buyer but I would print off the order form from Tire Buyer when you go to their recommended installer just in case you have a similar issue. This isn't the first time that I have used Tire Buyer and probable will not be the last since these are the only issues that I have ever had using them.

Tirebuyer and the local installer coordinated the scheduling and installation part of the process. There was, however, a problem with the installation fees and refund.

Tirebuyer was a good deal offers a First Responder / military discounts so that was helpful. Very easy online ordering. They do charge install if you select a shop from the list. Beware the shop will try to get you to pay twice so after some haggling with my local Mr. Tire I was able to get them to accept the fact I had already prepaid for install. Otherwise it was pretty good experience. This was 2nd time I have used Tirebuyer I used to use Tirerack but then found out about discounts.

Great prices and selection. Shipping was a bit convoluted, and I had to call:email back and forth to get a new installation date because shipment was slightly delayed. Customer service was effective and attentive though.

My experience with Tire Buyers was fine, but my experience with Lamb's was NOT!!!! I will not go back to them for anything!! I was willing to WAIT for my tires to be installed, but they acted like it was like disobeying the word of God, even though they HAVE a WAITING ROOM!!! Even AFTER the tires were installed, I got a lecture about waiting, that they don't give appointment times and waiting was a NO NO!! They also acted like they had NO relationship with Tire Buyers, and it seemed they were perturbed that I bought the tires from you guys, but had them installed there! They said they had NO contract with Tire Buyers to do that, although they KNEW who you were, and to be honest, I THINK the reason I got all the friggin attitude from them was because I didn't buy the tires from them, which is hilariously funny to me, because I went to them three weeks ago to buy these very tires, and they (Phillip) said they couldn't supply those particular tires, so I left, and then found them on your website, and was surprised to see all the Lamb stores on your site for the install!! I think they were not happy because I didn't buy THEIR tires!!!! Won't go back there again, but I WILL keep Tire Buyers in mind the next time I need tires!!