TirebuyerReviews of tirebuyer.com

Bought from Tirebuyer since 2017 for personal vehicles and business. Same address for years. April order arrived with no issues. August 19 order (#606817165): two Pirelli Scorpion All Season Plus 3, 235/55R18. Charged $500.92. Same address that worked in April. They declined the delivery. Customer service did nothing useful. I told them I would drive to the warehouse and pick the tires up myself. Took time off work and went there. Warehouse staff said they never received the tires. Called customer service again. They said they had already cancelled the order and issued a refund — the same day I told them I was coming to pick them up. They cancelled with no communication. The refund they claimed they issued did not show up. Then the emails started contradicting each other on the same order and same tracking number (FLXFWDf823427f86784c55): • “Your order is on the way” • Tracking: Delivery Exception • Warehouse: we don’t have them • “Your order has been canceled” • “Your refund is being processed” One shipped email says the order was placed August 19. Another says September 14. Their own system cannot even keep the date straight. Nine years of business. Same house. One clean April shipment. Then they take the money, refuse the delivery, send you to a warehouse that never had the product, cancel behind your back, and leave you with emails that argue with each other. Do not use them if you actually need the tires. They will charge you, lose the order, waste your day, and then tell you both that it shipped and that it was cancelled.

Expierence was quick and easy. Tires were delivered to my chosen tire place and were put on quickly. Even better no sales person trying to get me to buy extra stuff I dont need.

no customer service. phones are never answered. tires not delivered on time and appointment was set up for a time the installer was not opened . repeated e mails were only answered with a copy of invoice that the tires had been shipped. a company not to do business with

I had been using tirebuyer for years without issue. I had an issue with 1 of my tires and they told me they do not honor the warranty. They took no responsibility for the product is sold. They lost a customer for the trickery on the warranty. I will be telling all my family and friends NOT to be buying tires from a company who does not honor the warranty. First they told me it was the manufacturer's warranty, then I was told they have a 12 month road hazard, on a 70K mile tire.

Entire process was flawless. Easy setting up tire installation at their preferred installer.

I’ve been using tirebuyer for several years. Have several vehicles. Always great service, usually great prices. Only drawback, is the some of local affiliate TB installers, could be held to higher standards.

Price and delivery was great! Unfortunately, when setting up the installation with my installer, the Tire Buyer rep found out that the installer did not have an appointment on my chosen day and didn't tell me. They told the installer they'd told me that but sent me an email saying my installation date was confirmed. Disappointing to say the least.

I have purchased BIG tires from here several times. BEST PRICE !! EVERY Time!! Delivered in 1-3 days. I just wish Trey could find an installer that is willing to do oversized wheels and tires. I don’t even waste my time checking out other sites anymore. And I tell everyone I know to go here. Simple tire and tire rack are not comparable to these guys. Saved me HUNDREDS. EVERY TIME!!