Mikhail P.
Big company and very big lier
Big company and very big lier. I order the tires and pay for it. They never ship it and bring excuses. I will not recommend to buy anything from them.

Get your next set of tires at Tirebuyer. We have great prices on all of the top brands. Your tires will ship fast and free to an installer near you. Free 30-day returns if you don't love them.
Tirebuyer (tirebuyer.com) has 325 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 38 reviews with 1 star · Clear filters
Mikhail P.
Big company and very big lier. I order the tires and pay for it. They never ship it and bring excuses. I will not recommend to buy anything from them.
Clay K.
It's been a pretty atrocious experience so far. After completing my order and scheduling an installation appointment, they never contacted me, never sent a confirmation email, and never fulfilled my appointment. It's a good thing I took a screenshot of my order confirmation or i'd be in trouble. I've reached out to reschedule. We'll see how it goes from here. Don't expect a good or easy experience though. Update, after 3 times calling back, and 3 times supposedly scheduling new appointments, I never got a single email, no one ever showed up and I never got a tire. Avoid at all costs.
Rob C.
I previously used Tirebuyer.com and had a good experience. This time around, they were offering a good price on the tires I wanted, so I put in an order for five. I received an order confirmation, but nothing else until several days later when I received a cancellation notification. On getting the cancellation, I called in and the agent confirmed there had been a technical issue, but it had been resolved and I can just reorder (with a 10% coupon for the trouble). I placed my reorder and again received an order confirmation, but no other notifications. After a few days I called in to double-check the order and the agent confirmed the order looked good, the product was in inventory, and my order should be shipping in the next 24-hours or so. Several more days go by and I get another cancellation due to fulfillment -this time for my reorder. I called in again and this time was told that there was a warehouse routing issue that had not been resolved and I would have to wait several more days before placing another reorder. I was again given the same 10% coupon offering. I was also told that if I didn't want to wait or risk another cancellation I might need to shop elsewhere. So, now I'm delayed even more with nothing more than a hassle and a need to find a new supplier (where I will probably end up paying more, but hopefully will have my order fulfilled). Disappointed.
Response from TirebuyerJan 22, 2024
Hi Rob,I would like to begin by expressing my sincere apologies for the repeated fulfillment issues you experienced with our company, Tirebuyer.com. As an expert in this field, I fully understand the frustration and inconvenience that these issues have caused you, and I want to assure you that we are taking your feedback very seriously. We genuinely value your loyalty as a customer, and we are grateful for the opportunity you gave us to rectify the situation. We hope that you will give us another chance to regain your trust in our services and demonstrate the high standard of service that Tirebuyer.com is known for. Thank you for bringing this matter to our attention, and we look forward to having the opportunity to make it right. We value your business with us!
Audrey S.
Three of four tires got delivered, on time. The fourth was damaged by UPS. Did they send a replacement? No - not even after they received the damaged tire. Instead, we had to call - and by that time, they were out of stock. Okay - we'll get the same tire somewhere else. Refund the one tire, and we'll go our separate ways. What do they do? Refund the whole order and take all the tires back. I honestly feel scammed - out of time and patience rather than money. They use an Indian based call center - save yourself time and aggravation - just pay more elsewhere. What a waste.
Response from TirebuyerNov 20, 2023
Hi Audrey! We're all squared away – your problem has been solved via email. Let us know if there's anything else we can do for you! I sincerely apologize for any inconvenience caused. We value your business with us!
Lawrence P.
zero stars. company is fake or scam. never got the tires and week plus run around still no refund. dealing with bank now. steer clear use better know sites like discount tire or tire rack.
Response from TirebuyerOct 26, 2023
Hi Lawrence, We do apologize for the inconvenience caused. I can see there was a shipping delay; however, we can see you had requested a cancellation for the order, and the refund is already been processed. We value your feedback and will work on it. We would be happy if you give us another chance to serve you better.
Randy D.
Did not provide installation service with purchase order therefore they were unable to put on the tires
Response from TirebuyerOct 10, 2023
Hi Randy, We do apologize for the inconvenience caused, We have recently started the new process where we pay installers for Installation, I will be calling you personally to get this resolved. We truly appreciate your business!
customer
Absolutely horrible people!
James R.
Well I order 4 tires from tire buyers seemed like a good price and good shipping time, well nothing other delivered till a week later and I only received 1 tire so I email them and they tell me 2 are on back order and there will be a refund for those and then two have shipped but still have not seen those 2 days later its not like I'm in a hurry for them but it would be nice to know what's in-stock and not on backorder before I buy something
Response from TirebuyerOct 9, 2023
Hi James! We sincerely apologize for the inconvenience you experienced with your recent tire order. Your feedback is valuable, and we've taken immediate steps to prevent processing orders when items are out of stock. To make amends, we'd like to offer you a 10% discount on your next purchase with us. Thank you for your patience and understanding.