TipxyReviews of tipxy.com

I have been waiting on my shipment , it was to come before Xmas, I have not yet received it.. now I get Info it won’t be delivered until the 28th of December.

I have been very happy with Tipxy. Sometimes things get canceled, but it's typically an issue coming directly from the distillery. They always communicate what's happening. I've placed half a dozen orders in the last couple months.

Excellent pricing and customer service

Great prices, free shipping over 100, some good bottles that are hard to find locally, and everything was packaged well and delivered as described! Overall great first experience with TIPXY, will likely order again.

Good customer support. I live in Ohio and the item I ordered shipped to Ohio. When I went to order, it wouldn't allow anything to ship to Ohio. This delayed my order for several days which was disappointing.

I ordered 6 items and received four. Two items were missing. I ordered 50ml of one item and they sent me 750ml of it. If I wanted a bigger jar of this item I WOULD HAVE ORDERED IT! I sent screen shots of what was sent and even the original invoice of what I ordered. All they want to do is argue that I got what I ordered and that is a LIE! I have all the details and conversations going back and forth with them.

Seems that they're good at blaming others for their lack of customer service but they can't accept their own shortcomings. It took over 2 weeks, repeated contact with them, and hunting down the carrier on my own to get things moving. I was told numerous times by Tipxy that "tickets" had been created and that someone from there would investigate and get back to me. Never happened . . . until after the bottle was finally delivered. Took me one 30-minute phone call to get at least SOME information which tells me no one from Tipxy even tried to contact the carrier. As far as the carrier is concerned, I received two notices that the bottle was going to be delivered on specified dates; neither of those things happened. When I finally got a number to call GLS, I was told that the item had not yet reached Dallas, yet I had received notice from GLS 2days prior to that saying the package was in Dallas being sorted. When I told the GLS rep that, she "investigated" and came back to the phone and told me the real problem was that there was no driver to assign the delivery to. She said the package would be delivered "today". I asked her if there was a real expectation that a driver would be found to make the delivery, and she said (and I quote) "I don't want to get your hopes up!" She took my email address and my phone number and told me she would sign me up for updates as the package moved on its way. I had done that online three or four days before she took the information from me, and I never received the first update, neither before nor after she took my information. Also, any time I did get a communication from GLS there was a reminder that some 21 years of age or older would have to be present to sign for the package. The package was left at the recipient's door after dark. He was at home, and no one even rang the doorbell, never mind requested a signature. I paid $232 for a 700 ml bottle of Blanton's Straight from the Barrel, and I guess they thought it was a good idea to offer me a second bottle for $186. If they can offer a second bottle at that price, why not offer the first bottle at that price? All that does is tell me you're gouging me (which I already knew) for the first bottle. You would also think that, with the extremely poor experience their customer had AND the fact that the customer had to do all her own leg work to finally find out what was going on with the order and that their carrier lied about the reasons for it being late, they might - just as a gesture of goodwill - offer to discount the bottle that was late . Nope! Obviously no goodwill to be offered here! Now they're telling me that they want ME to notify THEM when the package is delivered. Well, I guess I just did, but not in a friendly way. First they have supplier problems; now they have carrier problems. I think I know where the problem is, and it's neither with suppliers nor with carriers.

They have a huge variety of rare bottles that I was looking for. I was excited to get them and got them quickly. Turnaround time was amazing. Highly recommend.