Tin LegReviews of tinleg.com

Easy questionnaire to get quotes. Quick response. Very clear policies. We are repeat customers! Love Tin Leg!

I purchased the “cancel for any reason“ policy within the required 14 days of booking my trip. Unfortunately, I had to cancel and when I filed my claim, they made me jump through all kinds of hoops. I’ve been going back-and-forth with them for months now. Finally, they said that I didn’t qualify for the cancel for no reason policy that they sold me because I had transferred money to my friend who was organizing the trip five days before she booked the hotel. So therefore I had purchased the policy 15 days from what they are considering the booking date rather than 14 days. This is absurd. If they are going to sell people policies, they need to make sure that people can actually use them. There shouldn’t be a discrepancy in how we define the booking date is. The booking date is the date that the hotel received your deposit and booked your reservation. But in order to deny my claim, Tin Leg is saying that the booking date is the date that I transferred the money to my friend who is organizing the trip for all of us. If TinLeg was serious about honoring claims they would require proof of booking date PRIOR TO taking your money to make sure that you were on the same page as to what constitutes a booking. At the point that I had transferred the money to my friend, my deposit was still refundable. It was only after it exchanged hands with the hotel, but it became nonrefundable. Clearly, their business model is to not pay Claims.

Terrific phone help

I liked being able to compare prices and really appreciated the "plain language" upfront without having to dig through legal jargon and hidden prices. They were by far the best priced insurance our there and still covers a lot.

This is the best price and easy web site to use for all our cruises Insurance.......We have used them Two times already and have had no problems...

Tin Leg refused to pay trip delay claim using the excuse that the Pilots "timed out". This is not a valid reason for Tin Leg to pay out the expense for hotel and accommodations that were required due to the fact that the flight was cancelled and moved to the next day. The REASON the pilots timed out was because weather delays in DFW caused the arriving flight (and plane to be used) to be delayed by 8 hours at Cabo airport. Once it landed, the pilots "timed out" and could not return until the next day. YES, the pilots officially timed out, but the REASON/CAUSE was due to severe weather delays. Tin Leg refused to acknowledge the actual reason.

Easy Peezy, fast and easy

Lots of comparisons and easy to use.