Tiniover TrikeReviews of tiniovertrike.com

Again I cannot tell how delight I am to give TinioverTrike. First for their unbelievable support in getting my trike back on the road. I ride about every other day. 12-15 miles. It gives me so much PLEASURE. I am in the process of having the bike shop installing a softer suspension post and super comfortable seat to take the rough road bumps more gently. Because of the stability of the Tiniover Trike, I have less fear of a falling. I intend to keep riding. I get enormous pleasure from riding the trike. Thank you again LTuey

Tiniover actually called me just to see if my bike arrived intact and if I needed anything. They followed up weeks later to ask how I am liking the trike. It is amazing to me that in this day and age that a company would actually care. Oh, by the way, this is my families 4th etrike and 7 ebike and it is by far the best built, best riding and easiest to assemble bike ever! Thank you.

Customer service is very good.

I ordered a Tiniover River Trike. We were scheduled to go on vacation during the timeframe that the trike was scheduled to be shipped. I contacted customer support to see if we could make arrangements for delayed shipping. They were very accommodating. They even made sure that I would not lose out on the bonus items that were being offered at the time. They then followed up with reminder emails giving me the opportunity to change the shipping date if circumstances changed, and of course notified me when the trike was shipped. They have since contacted me to confirm that everything is ok and gave me the opportunity to ask any questions or voice any concerns about any aspect of my purchase. Excellent customer service.

Delivery was fast and any questions I’ve had have been answered promptly by customer service. Be aware any of the accessories or small add ons like the turn signal kit do not seem to ship from the state side warehouse so there is a longer wait time for those. As far as I can tell so far the trike is well made and solid. For the price point you are getting a ton of great features and only losing out on some of the components being plastic. One of the rear tire reflectors did have a crack when it arrived from transit but I didn’t bother trying to get a replacement since I will be swapping them out for the turn signal kit anyway. From others reviews though it seems they would replace it promptly if requested. They also do have a 1 year warranty on their trikes which is reassuring. I see others have stated they have ordered though Amazon but I found their website to be a little less expensive because they have a discount for new customers as well as the ability to use other discount codes if you have one. My experience overall with the company has been great. Hopefully as they grow they will continue to keep up with quality customer service.

Great customer service, awesome bike. Will buy again.

I purchased my River after my knee surgery. We researched lots of trikes before settling on the River. We watched YouTube and asked several questions with great response from customer service. I've put almost 200 miles on it with no issues. I'm getting about 45 to 50 miles on a charge with one bar still left before charging. I put my dogs in the rear basket and off! My knee has increased in my ROM and I very seldom use the peddle assist, tho in the beginning it was a tremendous help. Thank you Tiniover for a great product.

Well, I am completely impressed by this company's customer service. I had a problem with my Creek Pro Etrike and everytime I messaged them, immediately I got a reply. They even phoned me few times... Wow!!! Customer Service Par Excellence... Problem solved and I even got a refund for the Mechanic who checked and completed the repair. Now, I am enjoying my ride. Plus, the Mechanic was very impressed with the Etrike that he wanted to know the Company's Name and the kind of Etrike I got. He said it's the best Etrike he'd seen. Thanks to Mike, Leo, Nancy & the phone service customers who made my Etrike working smoothly!!!