TimexReviews of timex.com

I wish I had checked the reviews before ordering. I never received my item, and every message from this company has been the same copy-and-paste delay tactic. They keep telling me to “wait” while offering zero updates and refusing to issue a refund. My experience matches what many other reviewers reported: endless stalling, no delivery, and no resolution. After 14 weeks of excuses, it became clear they were just dragging things out until I’d give up. Based on my experience and what I’ve seen in other reviews, I strongly advise others to stay away. I am now pursuing a chargeback through my bank because the company would not return my money. Avoid this seller. It’s simply not worth the risk.

The watch looks good and is exactly what I wanted. The date was difficult to set with random dates appearing but I got to the right number eventually. Then the watch froze after a few days. I turned the hour hand to reset the time, but the dates just kept appearing randomly again but the watch seemed to be working with the second hand going round. Then it stopped again after a few hours. I realise that these things happen but I have to say that the after sales service from Timex has been atrocious. They just reply with computer generated answers. I'm writing this purchase off as a bad experience not to be repeated.

Had my Timex Easy Reader watch for 8 days. The leather band completely fell apart. My guess a Chinese contribution to this mistake I bought. Customer Service is a joke and would not send me a replacement band. What they would do is ship me a new watch once this one is returned and that I should expect a replacement within 3 months! At one point these watches were suppose to take a licking and still be beating. The only thing that's being beat is the consumer. This piece of garbage will be in the garbage all because of a watch band that they wouldn't replace after 8 days use.

Purchased a Timex Ironman watch direct from the Timex website in the UK. Wore it for 2 weeks. Wore it in the bath a couple of times. Water ingress into the display. Watch now unusable. Tried to return but their process is a (deliberate) pain in the butt. So, decided to just throw the watch out with the trash and write of the £90.

Bekomme keine Rückerstattung für eine retournierte Uhr, Kundenservice reagiert nicht mehr auf E-Mails. Über 200€ weg und keine Uhr 👍🏻

Purchase watch on 4/8/2025. 6 months later the stem came out. Timex has made it so difficult to warranty, with so much documentation for a $30 watch. I’ll just throw it out and NEVER buy another Timex watch. John Cameron Swayze is rolling over in his grave

I’m surprised that Timex got as much as 1 star! I went onto their website to buy a watch (thought they would be pleased) and they offered me a 15% promo code off the price of watch which I would receive ‘shortly’ Put the watch into the basket and waited for the code which never came. Tried to contact them and all I got was an Ai reply or a machine! Gave up after 48 hours of trying to talk to someone. Crap service, crap company! Don’t waste your time with them. I’ve gone back to Casio. Hopefully, they will value customers a bit better!

I hate this Timex. First time to buy online from Timex US. I received email for the Flash sale with 31% off. i keyed with space of the coupon and all sudden go through without discount! I paid for the full price , and i am unable to stop the payment!! I immediately emailed to its customer support, and confirmed that the order was unfulfilled, and they said they don’t allow any cancelation and updated detailed info in policy. I was told as it is unfulfilled so my request will be forwarded to a human agent to review. I had waited for 2 days, there is no reply and item is marked as shipped 2 days later!!! It is totally unacceptable!! if there is no discount, i can get it from my country with much cheaper price and i don't have to pay for the imported tax! I really hate this company. I will not buy any watch from you anymore in the future!