TimexReviews of timex.com

I didn't get watch they claim.was delivered and would not respond 8 months later they responded.

Timex watches are unreliable and the warranty is worthless. The last two Timex watches I've purchased new on Amazon have failed totally within a year. Times makes you jump through hoops to get warranty service, then won't repair or replace the one you brought; instead they offer a different cheapo, probably remaindered, watch as replacement. Totally unacceptable. The Timex of the 20th century is gone. I would not buy Timex products anymore.

Ich habe eine Timex-Uhr gekauft, die von Anfang an defekt war und ca. 10 Minuten pro Stunde nachgeht. Da es sich um ein Geschenk handelte und ich die Uhr früh gekauft habe, war die 30-Tage-Rückgabefrist bereits abgelaufen, als das Problem auffiel. Der EU-Support hat mich mehrfach weiterverwiesen (erst Italien, dann Deutschland), aber vom deutschen Kundendienst habe ich bis heute keine Antwort erhalten. Trotz klarer Problembeschreibung und offensichtlichem Defekt wurde mir keine konkrete Lösung angeboten. Besonders enttäuschend ist, dass man als Kunde viel Zeit investiert, alles korrekt schildert und am Ende einfach im Kreis geschickt wird. Von einer etablierten Marke wie Timex hätte ich deutlich besseren Support erwartet.

Bought a Timex watch in Ontario, Canada -- brought it home to Australia. The watch fell off my night table - and that killed it ... good to 100 meters depth, but don't drop it 2 feet! Tried dealing with Timex - Arthur -- was like dealing with a robot - would not honour the warrantee (dropping = ABUSE!!). The proof of purchase I provided was NOT accepted (Visa card). They were not open to any negotiation .... will never buy a Timex again (recommend Casio!!).

Over the past 4 years I have bought 2 watches ,Expedition North , via the Internet , and I have found both unsatisfactory , as both seemingly work OK for a few days and then they literally stop , so I have to re adjust them . Very annoying . And I cant trust them .

Watch for daughter for Christmas was dead on arrival - emailed Timex and they said take it to a jeweller - great advice on Boxing Day when a present is not working - no wonder they have so many 1 star reviews

I bought a timex watch. It stopped working after four months. It came with a three year warranty. I asked for a replacement but was told I had to send the watch back to Italy for repair. Timex would not pay the cost of the postage which was €11. Every time I ask for an update on the repair they tell me they are waiting for the parts to come in. It’s been two and a half months and I still haven’t got my watch back. I would not recommend timex. Their customer service is very bad and their guarantee means nothing.

Never order from this company order item end of NOVEMBER it's now middle December still no item. Contact customer service if you can call it that they never get back and can never have answer for anything !!!! Save you money now people and don't spend