TimekettleReviews of timekettle.co

Best experience ever! Help with the translation for me and my client, really great product for business!

have recently purchased the W4 Pro for my business trip to Spain. the accuracy is quite good, and the speed is significantly better as i have tried their previous model toooo.

I bought it tempted by the promise of a good translation. The translator works well when tested on YouTube, for example, or in Chinese-English translation. Unfortunately, in real conditions (in my case, a visit to Vietnam), it does not fulfill any of the promises. Delay - even for individual words up to 20 seconds, minimal translation accuracy. It translates something completely different than what was said. Google translator is several levels better than this overpriced translator.

horrible customer service. literally stop responding in chat because they were called out about lying. i have been waiting for days for my return info. do not buy horrible support and product not as described.

I purchased the WT2 Edge and received it today. The problem is that the box is completely empty except for the directions. I went online and scheduled a zoom meeting support call, and have been sitting in that zoom meeting for over an hour, and no one has ever come into it - SCAM BE ADVISED DO NOT PURCHASE FROM THIS COMPANY

I purchased the TimeKettle translation devise in July, 2023. The battery (available from TimeKettle exclusively) died in September, 2024. TimeKettle cannot/will not replace the battery, but generously offers a 10% discount if I purchase a new device. Thanks, but I think NOT!

Pessima azienda cinese assistenza pari a zero. Non ho potuto provare le cuffie perché con la traduzione non funzionano Se avessi letto prima le recensioni non mi sarei fatto fregare 😱

Watched the W4 Pro product view on Timekettle's website. It shows two people talking very fast at each other with no delay. I thought that was amazing. So I purchased it for $404 dollars. When I used it in real life I was in a similar situation as the video. Sitting across from a Romanian fried who speaks little English. The product did not work as advertised. It was a good 5 - 20 second delay. It sometimes said poor connection, yet when I tested my cell speed it was 500mbs down and 200mbps up. We tried for 30 minutes to use it. Gave up on the 1:1 mode and tried traditional one at a time translate mode. Even in that mode it was wrong 40% of the time on translations. When I asked to return it, they told me I had to send them a video and help test it for them. When I refused, they said they'd accept a return but I have to pay return shipping. I ended up buying an IFlyTek translator off of Amazon and it worked perfectly in the same situation. I would not recommend this product. Needs more bugs worked out.