Timbuk2Reviews of timbuk2.com

I’ve bought a vapor sling bag from Timbuk2 and have been using it regularly. The design and quality of the bag is great. There are many pockets to organize small things and the main compartment will fit a mirrorless camera, plus a jacket and have more room to spare. It’s a great design!

I sent my backpack to Timbuk2 for repair, but FedEx ended up losing it on the return trip. Even though the mistake wasn’t theirs, the customer service team — Marlene especially — went above and beyond and sent me a brand‑new replacement. Moments like this remind me just how exceptional Timbuk2 is as a company, and exactly why I’ll keep coming back to them.

My daughter loves the bag. The time it takes to get it due to the custom part of the site drive my daughter crazy, but yet she wants a new one and does not at the end of the day care that it take a little longer to get her bag.

Easy, straightforward and fast!

The staff addressed my issue in a timely manner and had great follow-through, they were so understanding and kind!— The fact that Timbuk2 offers a lifetime warranty on their items and will often repair/replace parts is just amazing. Why throwaway a perfectly used bag when it can just be repaired? The lifetime warranty justifies the price as it pays for itself, and the exceptional customer service puts it over the top!

Long time customer and fan! Love my Classic!

Communication, service and reliability of their lifetime guarantee. Furthermore, while their products speak for themselves on durability, i can surely say their service is equally as impressive. Thank you Timbuk2 for helping restore my backpack that i LOVE!

Been buying Timbuk2 product for since 2006. Quality materials, custom ability on some bags, and comfort of the bag over all. I was able to customize my bag and the actual bag I was sent was perfect as to what I ordered/envisioned. LOVE IT!