Born and bred on the backs of San Francisco bike messengers, Timbuk2 builds tough-as-Hell backpacks, messengers, travel bags, and accessories designed to outlast you. Free Shipping and Lifetime Warranty.
Timbuk2 (timbuk2.com) has 419 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Billy O.
SF made …!! I wish you still had the Timbuktu swirling logo…
Response from Timbuk2Jul 14, 2026
Thanks for the love! We know that classic swirl logo brings back a lot of great memories. We appreciate you being part of the Timbuk2 journey!
Kelin
They fixed the broken zipper on a bag for free that I'd bought many years ago without proof of purchase! The whole process was very easy.
Response from Timbuk2Jul 13, 2026
Thank you for the kind words! We're so glad we could get your bag back in action and make the repair process a smooth one. Thanks for being part of the Timbuk2 community!
Kelly H.
Love love love this company!!!
Response from Timbuk2Jul 9, 2026
Thank you so much! Your support means the world to us. We're so glad you're part of the Timbuk2 family!
Lonald B.
Very quick service. I'll hold my final review once I see the product. I currently have a Timbuk2 backpack which I thoroughly love. I expect the same with this luggage.
Response from Timbuk2Jul 8, 2026
Thank you for your review! We're glad your order arrived quickly, and we're even happier to hear you've been loving your Timbuk2 backpack. We hope your new luggage lives up to those same expectations, and we look forward to hearing what you think once you've had a chance to use it. Safe travels!
Jessie M.
What an amazing company!! I've had a Timbuk2 messenger bag for almost 20 years and absolutely loved it to death - almost literally. Rather than put it in a landfill, I asked if it could be repaired. The exterior was in almost perfect shape still (a huge testament to the durability of the brand) but the lining had gotten brittle over time and was coming apart. I sent it in and for a very small fee they completely redid the lining and sent it back. It's like a new bag!! I can't recommend these bags enough. Tough as nails and amazing company values.
Response from Timbuk2Jul 7, 2026
Thank you so much for your kind words! We're thrilled our repair team was able to give your messenger bag a second life. Thank you for supporting our mission to keep great gear in use, and here's to many more years of adventures together!
Jose A.
I’ve had my bag for 15 years and used it almost daily. The straps finally started giving away and I shipped it back and they repaired it for free. You get what you pay for!
Response from Timbuk2Jul 6, 2026
Thanks for being part of the Timbuk2 family for 15 years! We're so glad we could get your bag repaired and back to you. Here's to many more years of adventures!
Scott
I bought a Timbuk2 laptop backpack 12+ years ago and the zipper eventually failed. I contacted Timbuk2 and they accepted it for warranty repair. They had it repaired so well I can't tell the zipper was replaced. It was back in my hands in no time!
Response from Timbuk2Jul 2, 2026
Thanks for sharing! We're so glad we could get your backpack back in action. Here's to many more years of adventures with it!
Ryan S.
Customer service is always better when it’s humans , thank you!
Response from Timbuk2Jul 1, 2026
Thank you for your feedback! We appreciate you taking the time to share your thoughts. We're glad you had a positive experience. Thank you for choosing Timbuk2!
