TiltedsoleHigh end and on-trend men's and women's footwear. Unique and bold shoes to match your personal style and make a statement. Trusted on-line and in store since 2003.
Tiltedsole (tiltedsole.com) has 241 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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241 approved reviews, newest moderated first
Kyle N.
I need help. I am looking at shoes from the tiltedsole website but I cannot decide if this is a trusted site or not. My friends believe that the site is fake and I will be scammed. Can someone give me a pro and con list or something like that to assure my decision?
Response from TiltedsoleApr 3, 2017
Tiltedsole.com is a trusted site. We have customer service available Monday - Friday 7AM - 5PM PST 855-395-7653
Annonymous
My order took 16 days to arrive. When it finally did arrive, it was damaged. And it looks like it is now my responsibility to send back at my cost. Emailed customer service for help with order. Not helpful at all.
Response from TiltedsoleMar 22, 2017
Hello thank you for your feedback per our records I see that you have contacted customers service, we are awaiting on your response with the information needed. We will proceed with a call to the number on file.
Jen M.
Okay, I ordered expensive, collectible shoes (on sale) from this company. They sent them in a too-big box without box fill, and not surprisingly, the box got crushed and the collectible shoe box was demolished. This in and of itself is unacceptable. But since this company doesn't take back items if they are even slightly scuffed, and only does returns or exchanges on sale items, I emailed and reached out via social media. They responded via email that they would send me a return label free of charge to return the shoes, but, almost a week later, I don't have that either. So I paid a lot of money for shoes I am waiting to see if I can return -- essentially they have an interest-free loan from me at this point. I will never shop with them again. It absolutely isn't worth it. I can get these brands with more trusted companies with more reliable return and service policies.
Response from TiltedsoleMar 21, 2017
We apologize for any inconvenience caused, please be advised that a return label was sent on 03/11. We will contact you via land line to confirm that you did receive the return label.
Dana C.
My purchase didn't complete because apparently none of the shoes were in Stock, despite the website saying they had 6 pairs in different sizes!
Response from TiltedsoleMar 10, 2017
We will be in contact with you to gather more information about your experience. Please be advised that our site has been updated recently to provide a superior shopping experience.
Andreas
Highly recommended.
Jacqueline L.
Product as,described. Amazed at how fast my shoes came.
marcy
I called several times sent in several emails no response a week later and I haven't gotten my package. Very upset
Response from TiltedsoleFeb 22, 2017
Our records indicate that we have sent an email in regards to the status of your order. A voice mail and email was sent to you today as well.
Heather W.
Pleasure doing business with.