TiltedsoleReviews of tiltedsole.com

Not sure what to make of this site yet. I ordered a pair of shoes from them yesterday (I chose to pay through PayPal option) and today I was refunded with no explanation. I emailed the company to find out why I was refunded and they responded and said I was refunded due to fraud. ?! Not sure how to take that. I just wrote them back because I would still like the shoes and that is a very odd reason that I would like some clarification on! We will see what happens. I mean can I get some Christmas shoes lol. Maybe they didn’t like that I used PayPal to protect myself from fraud? But it’s an option on their site. Has anyone else had this problem?

Whoever packed my shoes... Your packing job sucks, $350 for a pair of shoes... My shoebox should be intact & it is destroyed... I anticipated to keep my shoebox for my shoe storage & now this is not happening... Let the packer of my shoes know that they should add filler paper around the inside of the shipping box, if the box is not a perfect fit with the shoebox in it... As a former shipping expert myself, I am beyond disappointed with the packing job provided with my purchase.

I ordered my shoes but i haven’t gotten any information on the shipping on anything and nobody has kept me up to date .

Order went perfect but Its been 2 days and still don’t know if my order been shipped.

I never receive estimates time on arrival I’m panicking bcuz I’m praying it will be here before my bday 😒😫😩🤔😒

I ordered the Cape Robbin furry boots, size 8, in the color BLACK about 2 weeks ago. I received my package about a week later. I was super excited about the shoes. When I got my package, the box had all the correct information (size, color, style), but when I opened the box, my shoes were BROWN. I was upset at first because it was NOT what I originally ordered, but I've grown to love the brown color. I honestly believe this was a simple mistake and I haven't returned them because I like the brown shoes better.

There is usually an authentication sticker on the bottom of one of the UGGs. There wasn't one on either pair. On the other pair I bought there was clearly some sort of sticker that had been removed. Shipping time was pretty good, however, the package arrived with a large slit in it and the (cellophane of the) shoe box subsequently had been split also.

Customer service takes awhile to answer the phone, but they are friendly. They also only offer free shipping for returns and exchanges if you're a first time customer. It's an online shoe store and no one is the same size shoe across brands and shoe types. How are you supposed to know if the shoe fits without trying it on? My original order shipped for free because it was more than the minimum required. Yes, I was able to choose whatever carrier I wanted to ship the shoes back, but shipping prices are based off weight and I wasn't shipping a shirt back. I'll only order from them again if it's a shoe that I know will fit without any issue.