Ilana G.
Fast and easy
Fast and easy

High end and on-trend men's and women's footwear. Unique and bold shoes to match your personal style and make a statement. Trusted on-line and in store since 2003.
Tiltedsole (tiltedsole.com) has 241 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent

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Excellent

Clothing & Underwear · Torrance, California
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Clothing & Underwear · Escondido, California
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241 approved reviews, newest moderated first
Ilana G.
Fast and easy
Nhan D.
Quick shipping, accurate tracking, and a great price for the Onitsuka Tiger Mexico 66.
Carole
My order never came!!!!!!!
Response from TiltedsoleJun 20, 2017
Hello the order was fully shipped within its processing time. One of our customer service specialist will be in contact with you at the contact information that you submitted at the time of placing your order.
Yibo
Nobody answered the phone. There was no reply. Even an E-mail. They made a mistake,they don't care.
Response from TiltedsoleJun 6, 2017
Hello Yibo we would like to resolve any matter or issue with you. Kindly contact customer service at 855-395-7653 Monday - Friday 7AM - 5 PM PST and provide us with your order number so we may further review. We are not able to pull any information with the feedback provided. As always we appreciate your time in letting us know how your shopping experience was, good or bad it is appreciated. When you call please mention that you are calling in in regards to the TrustPilot feedback.
Harold Nathan T.
I bought an ultraboost from them last may 25 and received the pair today morning. Upon inspection noted that they sent me a fake/imitation ultraboost. They have not responded to my request for a full refund despite the fact that they are selling fake products. Really disappointed with their deception and advise that people do not buy from them again.
Response from TiltedsoleJun 6, 2017
We do not sell fake merchandise, all items sold online are purchased directly from the brand. I do see that you were sent a return label which has not been used. We will be contacting shortly on number or email on file.
Ryan
I ordered pair of shoes off their website about 2 weeks ago and I got a confirmation saying my order was being processed and that I would receive an email when the shoes were shipped. I never got a shipping confirmation so after a week I proceeded to email them about when the shoes would be shipped. I received a confusing set of emails, one saying they were out of stock, and another right after saying that the order was still being processed and to wait a few more days, so I waited. That same day, they billed me for the shoes so I figured that the shoes must've been in stock and were getting ready to be shipped. After another week of waiting, I contacted them and they explained to me that the shoes were out of stock. And that I should receive the money that was billed within the next few days. Their communication was prompt, however, the emails I received were vague and confusing. This has been extremely frustrating and I will never shop with them again as I had such a poor experience.
Response from TiltedsoleMay 16, 2017
Hello Ryan we would like to resolve any matter or issue with you. Kindly contact customer service at 855-395-7653 Monday - Friday 7AM - 5 PM PST and provide us with your order number so we may further review. We are not able to pull any information with the feedback provided. As always we appreciate your time in letting us know how your shopping experience was, good or bad it is appreciated. When you call please mention that you are calling in in regards to the TrustPilot feedback.
Erika C.
The item was well packed, delivered in the time expected. I'm really happy :)
Stephi D.
This is the worst online buying experience I've ever had. I've waited almost three weeks to get my shoes they've charged me for, and they just finally tell me that my shoes are damaged so they can't send. I go on their website and the shoes are discounted even more and I can add multiples of that shoe (in my size) still.... So what's the story? ITS A SCAM I STILL DONT HAVE A REFUND OR SHOES and customer service is a busy tone for the past two hours.