TiltaReviews of tilta.com

I bought two Alien Mini mounts. One was great, but the other had some loose screws on an arm. I contacted support, got a label, and had it fixed within two weeks. They are solid mounts and well worth the money.

They have a lot of cool products for all range of filming and phone equipments. If you us professional cameras like Sony, Canon or Fujifilm, there are cages, batteries and so on. For those who wants to use iPhone or pocket 3, they also have a lot of cool accessories to enhance your filming experience.

After placing an order, I got a notice that the product is not available in EU and that it will be shipped from China warehouse. Nobody told me that I have to pay import fee. The amount was very high, 1/3 of the whole order amount. Not ordering anything from Tilta again.

Tilta does not deliver and does not respond to emails. Fraud!

The electronic suction cup I purchased arrived faulty and did not achieve full suction from the first test. I contacted Tilta immediately and provided all the requested evidence, including video and photos. After a month of communication, there was still no resolution or return option offered. As a result, I have requested a refund through my bank. I hope Tilta improves its after-sales and warranty process because the products themselves are promising.

What makes Tilta stand out is their perfect blend of precision engineering and creative vision. The R5 M II cage fits seamlessly into my setup and enhances my efficiency during every shoot. Their products perform flawlessly under demanding conditions, giving me the confidence to focus on storytelling rather than worrying about my gear.

Nice place to visit

187€ de frais de douane non annoncés lors de la commande ! Pour une commande de 300€, ça fait beaucoup de frais supplémentaires. Le service client ne propose aucune solution, c’est à moi de payer… À fuir !