TiltaReviews of tilta.com

I bought two Alien Mini mounts. One was great, but the other had some loose screws on an arm. I contacted support, got a label, and had it fixed within two weeks. They are solid mounts and well worth the money.

They have a lot of cool products for all range of filming and phone equipments. If you us professional cameras like Sony, Canon or Fujifilm, there are cages, batteries and so on. For those who wants to use iPhone or pocket 3, they also have a lot of cool accessories to enhance your filming experience.

What makes Tilta stand out is their perfect blend of precision engineering and creative vision. The R5 M II cage fits seamlessly into my setup and enhances my efficiency during every shoot. Their products perform flawlessly under demanding conditions, giving me the confidence to focus on storytelling rather than worrying about my gear.

Nice place to visit

**UPDATE OCTOBER 2025** Tilta reached out and fixed the issue below. Faith restored. Thanks Tilta. ------ Absolutely no help whatsoever. I bought an item on Amazon's Spring Deals day and I was misled by Tilta's product photos. I received a different product to the photos and I assumed I had been sent an old/discontinued version so I sent it back to Amazon/Tilta for the product in the photos. I then received the email response below and I asked for a discount code to enable me to purchase the item again at the price I originally paid but after months of talking to 'Benjamin' and 'JJ' they refused to make the situation right. Considering other peoples comments here I can reinforce that their customer service is unhelpful and confusing - as a freelancer looking to use their products I am astonished they can't provide the product at the price I paid for it from their store on Amazon. The email confirming they are misleading customers with their product photos on Amazon: 'Thank you for your interest in Tilta and for reaching out. I spoke with our support supervisor and it looks like your received our updated vmount adapter for FX6. No cable is the new version! The pictures should be updated so I believe you were sent the correct unit. The adapters that come with the cable are not longer in stock and we are just selling the new version now. If the plate charges your camera, you should be good to go. Hope this was able to give you some more clarification!'

J’ai acheté « Hydra Alien Mini Ultimate Kit - Desert Beige » le produit et de qualité, le packaging très beau, la livraison super rapide ! Je ne comprend pas tout les avis négatif, personnellement je recommande a 100% Tilta !!

Timely arrival. Product was as advertised. It fit perfectly.

I just really rate everything I’ve bought from Tilta so far. I don’t exclusively use the brand but I cage all my cameras in their kit. They’re still the best most satisfying and robust cages on the market for my BMPCCs and a great place to start rigging out from. The value is excellent, especially if you buy packages. Plus, the support has always been awesome. Probably two things worth bearing in mind: Buying camera rigging can be complex and all rigging has limitations, as well as that Tilta is China based so things can take slightly longer to arrive than if ordered locally. However, it’s still totally worth going with Tilta if you want good quality, well priced and innovative kit for your cameras.