TicketWeb USReviews of ticketweb.com

If I could do 0 stars I would, I asked for a refund because the performer rescheduled, and I wasn’t able to to the dates that he had ( not to mention his shows are cancelled for up to 6 months) I even heard that since the performer cancelled and rescheduled he was approving of refunds for people who couldn’t go. My friend received a refund, but for some reason ticketwebb wouldn’t give me a refund, these people are an absolute SCAMMMMM. What a waste. No sympathy or anything. Whatever you do DONTTTTT order through them!!!!! They take your money and they DONT care.

I bought Bouncing Souls tickets in January. They were supposed to email them and they never came. I start emailing, trying to call. Nothing. I finally get an email back. Takes 3 email addresses before I finally get the tickets?? If I don’t complain they’d never come… this is a horrible company. This day and age…technology. There’s no reason I shouldn’t be able to print my tickets as soon as I buy them. DO NOT USE THEM. I feel like they’re a scam. Zero stars bro. They are terrible.

I ordered 4 tickets for a stand up comedy show for 5/30/25. They changed the date of the venue and I am unable to attend on the new date and they refused to refund my money.

Like others have stated, the payment system on this website is very flawed - payment would constantly decline when info is correct. Stay away.

I purchased tickets for a concert that was prominently advertised as an all-ages show, which led me to believe it would be suitable for families, including my 8-year-old daughter. However, upon arriving at the venue, the staff informed me that my daughter was not allowed to enter because the event was exclusively for attendees aged 21 and older. This was both surprising and disappointing, considering the initial advertising. When I reached out to request a refund, I was told that the tickets were nonrefundable, which left me frustrated and feeling scammed. This experience not only wasted our time but also caused unnecessary distress for my husband, my daughter, and me. It was a terrible experience!

It's imposible to buy tickets on their website, use 3 different cards, 2 phones, 2 different people on different state, 3 days and just getting error on process the card, they just said Buy it at the location and there isnt one to go

I purchased tickets on 2/12/25 for a concert this weekend. I have not received the tickets and the US link to send an email does not work. The phone number doesn't work yet the bank statement shows that they took my money leaving me with my tickets.

FALSE ADVERTISING AND SCAMMING DO NOT BUY you will not get the tickets