TicketWeb USReviews of ticketweb.com

Thieves, as everyone has already pointed out. This company apparently has no accountability for paying customers. Took my money a year ago and still have not received tickets, a refund or anything at all for my money. Complete disgrace of a business no one should ever support again. Lots of ticket dealers, these people are thieves.

Bought tickets to see Jim Breuer in Joliet, Illinois. show was in April, postponed to October but eventually cancelled in August. Still no refund. I was told 30-60 days since the announcement of the cancellation. It is long overdue. They were real quick to take my money but not so quick to give it back. Very frustrating.

I bought 2 tickets in December 2019 for a show in April 2020 that was moved to October 2020 that was eventually canceled because of Covid-19 .. on July 16th .. ever since I’ve gotten the email run around about I was refunded but it could take up to 60 business days to process ... still no refund as of today but an email saying check with your bank ?!! What crock of crap is that ??? They got paid as soon as I hit purchase... so a refund should be equally as quick !!! I can’t believe these thieves are alllowed to get away with this crap ....... STIIL !!

TicketWeb is absolute crap. Do not buy through this scam of a service. They will rob you blind.

Do not buy tickets from ticketweb. They refuse to give me a refund for a show that has been postponed since April. They keep telling me I have to wait for them to announce the new date. Well it's been 3 months and they told me there's no time frame for them to announce the new date. Guess they will continue to hold onto my refund for a long as they feel like. Assuming I even get a refund at this point.

I had a lot of things scheduled for this Summer, and every ticket company and venue, including Ticketmaster, agreed to refund for rescheduled events. That is, except Ticketweb. The Maness Brothers show in St. Louis was rescheduled from May to June, and in an email Ticketweb said you could get a refund for the rescheduled show. Since I could still go on the new date, I hung on. But then the show was rescheduled a second time with 16 days notice to July 4th, which I can't attend. I have emailed with two different reps to get a refund. Both reps emailed back quickly and said they are not offering refunds, but when I reply pointing out that they were offering refunds in the previous reschedule email and that they should honor it, neither emailed me back.

I bought ticket to see Kaytranada at the Van Buren a long time ago before Covid-19. Since the date came and past almost a month ago, this ticketing company refuses to give a refund until it is rescheduled. I not longer wish to go to this concert and they will not budge. I am also moving out of state in 2 months so I wouldn't be able to attend even if I had a death with and attended an event with tons of people in close proximity to one another. It is either sacrifice your health and go to the concert or lose the overpriced money that I spent on it. What a shame that they put their customers last! What if a customer has a compromised immune system and can't be exposed to this potential virus? They don't care! They just want your $!

I had 3 VIP tickets for a show that was canceled due to corona virus. They refuse to refund my money and furthermore, refused to give me contact information to reach a supervisor. They intend to keep our money - are we really going to collectively let this happen?