TicketWeb USReviews of ticketweb.com

No one works here I guess! 😕

I have been reaching out to ticket web multiple times with no response. The phone number listed is not taking calls. I received 1 email from Teri Lord I responded with 2 minutes and still have heard nothing back it has been over 2 weeks. All I need is a refund for tickets on a canceled concert.

If i could give 0 stars I would. I bought tickets and the artist couldn’t show up due to covid so I got an email instructing me on how to get a refund. I’ve emailed them 5 times and still have gotten no answer so I will be contacting my bank about this since I paid for an event I never attending and they refuse to answer any emails since their phone number doesn’t work.

Ticketweb is scammers and they will steal your money!!! They will purposely not answer emails and purposely not refund your money purposely and they will steal from you!!

STAY AWAY! I could give 0 star if I could. They never reply emails or the phone they provide never works. It's impossible to reach customer service of this awful website. I had a concert to go and I got positive for Covid and just wanted to know if I could get a return or exchange for another concert since I can't go. And they simply ignored me. The worst ticket company ever.

It is literally impossible to get customer service for this website. Their phone number has a recorded message saying they don't do phone customer service. They completely ignore any email that you send them. Corporate America at its worst.

Total scam. They emailed me the day before a show saying that the bands I paid to see had changed, with directions on how to email within 24 hours of the show starting to get a refund. Luckily I saw their email as soon as it came in and managed to request the refund, but they haven't processed it or responded once since then. They have no working phone number and refuse to respond to email, so I had to dispute the charge with my bank.

Ordered tickets for Orlando Redbull BC1 not knowing my girlfriend had already ordered tickets to suprise me. Tried calling 30 minutes later to cancel. (phone lines down) I also emailed them, (no response for almost 2 weeks). For them to tell me if the event has passed (duh). No refund is available....although the tickets were nevet used. Straight CROOKS!