TicketWeb USReviews of ticketweb.com

I bought tickets from the website, choose electronic delivery, and got a confirmation email that said tickets would be delivered later. No problem since the event wasn't for a few weeks. However I never got the tickets sent to me and even though I sent a email 48 hours prior to the event, the customer service didn't respond till after my event. I was unable to get those tickets and then they said according to their policy they can't refund me since the event wasn't canceled even after acknowledging they hadn't delivered the tickets. I guess buyer be ware with TicketWeb.

I tried getting tickets for a Tessa violet concert went through the link on the website and after checkout it sent me tickets for a different band at the same location they said they won’t refund or exchange

I accidentally booked tickets for the wrong day while busy at work. They refused to do anything to help. Heartless. Fortunately, the venue let me in with the tix from the previous evening. It didn't cost them anything to do and they weren't jerks like the people at TicketWeb.

I'd give zero stars but, y'all know how it goes with these reviews. I searched for my show through Ticketmaster. It linked to Ticketweb where I made my purchase. The show is tonight. When I went to ticketweb to check my tickets, the site stated that I have no upcoming shows or purchases. Clicked the link for customer service, it brought me to a game. 100% scam site.

Purchased tickets for a show. Unfortunately the sole band we wanted to see was forced off of the lineup, and no refund was offered. Tried reaching out and was essentially told to kick rocks. Felt like a bait and switch. Won’t be purchasing tickets from TicketWeb or TicketMaster again.

The event I had tickets for was cancelled in February. I have yet to get my refund and they stopped responding. I hope they enjoy my $87.02. I will never order from them again.

When purchasing ticket, I had to adjust my credit card information before finalizing the purchase. While adjusting the card info, the ticket type was altered to a higher cost ticket without my consent. Unfortunately I paid for the ticket before realizing there was a change to the ticket type. The customer support is nonexistent - no number to call, and just an automated email stating all sales are final. I feel that the ticket type change may have been purposeful to solicit more money. I’ll go out of my way to never use Ticketmaster or subsidiary companies ever again

How are these scammers still in business? I purchased concert tickets and was told I would get them 3 days before the concert. I did not, I checked every folder in my email for days. I emailed them 4 times because there is no actual number. They finally emailed me back the day AFTER the concert and told me no to a refund. This company is a scam. I've already been in touch with a lawyer from Pharr Texas for legal action. I'm tired of seeing everyone else's misfortune in dealing with this fake company. Lawyer up, boys!