TicketflyReviews of ticketfly.com

I wish I can give them no stars screw ticketfly they keep reversing my order won't see me tickets they refuse to answer the phone I tried emailing them and they won't even respond to it this is the worst ticket company out there

$19 Service fee for two $25 tickets. Avoid buying tickets from ticketfly at all costs they are a rip off.

No Problems for Styx tix. Were much more expensive from Vivid, Stubhub and Viagogo. Printed at home.

I have ordered tickets several times through Ticketfly and haven't had any issues. I chose to receive a physical ticket each time and they were mailed and received promptly and with plenty of time to go before the concerts. My main issue was that the tickets for a concert were listed as 'not available' on the mobile app, even though they had just gone on sale literally 2 minutes prior. I had to go to a physical computer and login in order to place my ticket order and get it to go through.

Thieves...charged me twice, non refund.

I tried to purchase tickets for an event on ticketfly and the website interface was glitching out. I ended up getting two email notifications of a charge on my credit card, but no tickets emailed to me. I called and was on hold for awhile, but someone did finally come on and assured me that the charges had been attempted, but not posted. I was told they could not remove the charges from their end, and was offered approval codes that I could give to my bank to remove the charges. I called my bank, and that was not correct, the bank could not initiate the removal from the bank's end even with the approval codes, only the merchant can initiate that. However, my bank was able to assure me that the attempted charges did not go through and would drop off in about 10 days. I was able to go back on ticketfly's site and order my tickets (it timed out on me really quickly the first time, but the second try worked). This time I got my tickets on email and was able to print them. It's a ripoff at a $5 per ticket service fee (!!!) but at least I was able to resolve my issue and was able to purchase the tickets. I am going to recommend to this performer NOT to use ticketfly again. This was the only site through which tickets could be purchased for this performance. Ticketfly has horrible reviews and a lot of complaints on the Better Business Bureau site. I am actually feeling a bit nervous to have used my credit card to purchase from them (wish I could have used paypal, but that's not an option).

I am appalled by your scalper prices. My husband and I attended Anderson East at the Boulder Theater on Friday Sept. 21. I bought the tickets in advance. We have never been to Boulder Theater before and you website made it appear our seating was special seating, therefore I bought tickets with “seating” toward the front. We paid $143. Come to find out ALL tickets for this venue are GA and cost $20. I AM SURE SCALPING TICKETS IS ILLEGAL. YOUR WEBSITE IS A FRAUD AND SOMEONE JUST TOTALLY RIPPED US OFF. I will be having this investigated further!

I had prepared to buy 2 Billie Eilish tickets for me and my friend. The tickets were set to come out on September 21st at 10am. I ran to my locker during second period and got out my debit card ready for the tickets to come out. I was on the site with my phone almost an hour before the tickets came out. AS SOON as it turn 10:00 i clicked on it but was disappointed to see the site read "none available". How were the tickets sold out even before they were on sale? I believe this is sketchy scalping business just like ticketmaster is doing for extra money. The same thing happened with the VIP General Admission tickets that had come out two days before that, no one could get in. If you looked on BiIlie's twitter everyone said they all had the same proble. It's sick how greedy people can be.