TicketflyReviews of ticketfly.com

If you enjoy getting your credit card hacked repeatedly this is the ticket website for you!

Do not use this site, all my personal info ended up on the dark web from this site. I have had numerous attempts to get into a bunch of of my accounts using the email associated. I subscribe to a credit service and states it was due to Ticketfly.com

I wish I could give 0 stars!!! Ticketfly incorrectly advertised the event start time AND end time. So I show up at the scheduled start time and the headliner had already performed!!!! THEN the show ends 2 hours earlier than scheduled and I'm left waiting in the cold for a ride for 2 hours on my birthday!!!! Ticketfly customer service says they aren't responsible for any schedule changes and it's not their fault that they NEVER contacted me to tell me that the show time was not as advertised. They will lie to you and scam you out of your money and then refuse to fix it in any way!!! This turned into the absolute worst experience and a birthday nightmare I will never forget!! :( AVOID AT ALL COST.

y’all this is a JOKE first off my card wouldn’t work (i should have listen to my phone) so i called, they told me i put something wrong in i asked miss Thotiana her self is she could wait just a second for me to check and then proceeded to hang up on me. I called AGAIN and miss ashley was terrible. This isn’t the worst part about this when i tel l y’all don’t use the app don’t use the app. my card got HACKED from some guy in ny clearly they’re selling you’re information i spent 108.75 on a band i really love now i have to get a new card and everything. DONT USE THEM IF YOU DONT HAVE TO ITS A SCAM.

Horrible customer service no response extended hold times. They are to small to handle the events they are selling.

Show rescheduled from 10/2/19 to 4/30/2020!!!! Refund info sent to BS spam folder and the cut off for the refund was 9/30....3 days before the show. They so how can't refund me my money for a show that is 6 months away because Ticketfly and THE ANTHEM DC are terrible..... Was on the line for over 50 minutes on two phones and hung up on by two women. Only to be helped by a man moments later. So it would be nice if ticketfly just gives me my money back instead of just keeping it. simple way to resolve this....just refund me. You can easily sell the ticket within 6 months. I might not even live in this state in 6 months. Amazing company with no supervisor/manager.

You've heard the saying , Buyer beware, well Ticketfly is the poster child for that. I purchased four tickets for a event, that started out at $13 a piece and ended up at $27 each plus $38.27 for service charges, coming to a total of $146.27. Ticketfly advertised the $13.00 price before my purchase and after me paying $146.27 for 4 $13.00 tickets. Granted it was a oversight on my part for not paying more attention to the final transaction numbers. I was at fault for that. When I contacted Ticketfly, I was TOLD that their prices are subject to change, just would not expect it DURING a sale. They refused to HONOR the original price. SHAME ON THEM.

Horrible. Never received my tickets. No option to "Print at Home". Customer Service opened a case on Monday. No one bothered to respond in any way. I called today (Friday - five days later) -- in the phone que for over an hour. Person was able to push the tickets to my e-mail within seconds. Why do they make things so hard?