Ticketfly makes it easy to find events, buy tickets, and share with your friends - all with lower fees and world-class support.
Ticketfly (ticketfly.com) has 45 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Claim this listingEvents & Venues · Tucson, Arizona
Excellent
Events & Venues · Culver City, California
Excellent
Events & Venues · ST PETERSBURG, Florida
Excellent
Events & Venues · Arlington, Texas
Excellent
45 approved reviews, newest moderated first
L Jeme D.
Horrible. Never received my tickets. No option to "Print at Home". Customer Service opened a case on Monday. No one bothered to respond in any way. I called today (Friday - five days later) -- in the phone que for over an hour. Person was able to push the tickets to my e-mail within seconds. Why do they make things so hard?
Jackie F.
Wouldn't have chosen to use this company on my own, but the theater that I wanted to go to forced me to use Ticketfly. I was really excited about the event but my father passed away and his funeral was the day of the event. Ticketfly refused to respond to my contact attempts. Tried go to though Capital One but Ticketfly fought the charge reversal attempt stating there was a no refund policy. It's horrible that they could be so cruel and not even acknowledge me or apologize. Most companies care about their customers and attempt to make things right. In the future, if it comes down to purchasing through Ticketfly or not seeing an event, I won't see the show.
Hayden
Not surprised they have consistently poor reviews. I was charged 16 for 2 $25 tickets. $66 total. What the hell do they charge so much for??? Any other company just charges a much smaller, flat service fee and you can pay extra for insurance or to refund. Here I paid 60% of the ticket prices and they STILL refuse a refund a month before the show! Greedy company. Never been charged out the a** like this before
Deborah Ann C.
Customer support is not available ever, even during open hours. I will never-ever order tickets through this venue again!
L.T. T.
The customer service sucks. They have limited hours & when open have wait times over 1/2 an hour for customer service. This on top of outrageous service charges.
John B.
This site does not have United Kingdom, Great Britain or England as a country. It does have the Isle of Man which I managed to use to enter my uk address to buy tickets. Also Spain and many other major countries.
Elizabeth
Triple check the venue & dates - bought a ticket for Dallas for a later and ended up with a Chicago on show the passed the previous week... and they have the audacity to say we are not responsible. I purchased it through your link! Worst experience ever!
kim P.
I will never use them again!! I didn't even realize that's where the tickets I purchased were coming from. (These are GA tickets by the way) The tickets I bought were $40 per ticket and was charged $221. That's robbery! $70 fee on each ticket?!?!?! I'll be disputing this charge.